Peter Alan - Cardiff City Centre

Owen Arlo Kesteven 

on Google

11 months ago

Cowardly and unprofessional. Went in to complain about the pitiful compensation they offered for leaving my friend without a washing machine for 4 months, and they locked us out and went home! If anyone wants a broken washing machine, don't worry, they didn't take it to the tip; their contractor just left it out on the street. Flytipping is a crime, but apparently Peter Alan think they're above the law. In my honest opinion, after trying and failing to deal with them (because they ran away), I wouldn't trust them with anythi... read more

Keira Evans 

on Google

11 months ago

Completely screwed over a mate of mine and just have to leave my honest opinion. Left them paying to get laundry done elsewhere as their washing machine was broken for over 4 months. They fly tipped it into the street and when they installed a new one, managed to balls that up and flooded the kitchen. No clue how they managed this as installing a washing machine isn't exactly rocket science. For all this they've only offered her £100... I'm sure the landlord insurance will pay them more than that for the screwed up kitchen! ... read more

Najima Mohamed 

on Google

11 months ago

Avoid if you want estate agents that actually do their jobs and don't leave you with a flooded kitchen. 

Rebecca Wilks 

on Google

11 months ago

Someone i know is renting from Peter Alan, and they left her without a working washing machine for months - when they finally replaced it, they dumped the old machine outside leaving her to deal with it, and the new machine was installed poorly, flooding her kitchen so badly that it leaked down to the property below. She had to pay to use a laundrette all those months, and the only compensation they've offered is £100, which doesn't come close to the costs she's had to swallow. In my honest opinion they don't care about thei... read more

n j 

on Google

11 months ago

I know someone who had to do their washing at a laundromat for 4 months because Peter Alan delayed repairing a washing machine. When they finally replaced it, it flooded the kitchen and left the property unusable for another few months. They offered her only £100 compensation for all this, which doesn't even cover the cleaning and laundry she had to do on her own. In my opinion Peter Alan is a terrible letting agency, with their dismissive and incompetent attitude towards tenants