Pet Cab NYC

Julie 

on Google

2 days ago

I booked pet cab to transfer my dog from NYC to Long Island while I was out of the country. We booked and paid for the ride weeks ahead of the scheduled date. I aligned with my friend and mother in law on pick up and drop off times since it was the middle of their work days. I saw that the website said ALL cars would have a live camera link to check on your pet so I requested the link and they responded back that the car that was reserved for pick up didn’t have that option (strange) but they can have a different car come at... read more

Eric Smith 

on Google

3 months ago

Highly unprofessional booking process, was told I'd hear back from them on a Friday. Contacted them Monday morning after not hearing back, was told I'd hear back from them within 5 minutes. Contacted them multiple additional times, didn't hear back until 5 hours later. Zero trust they can execute their services. Highly unprofessional communication, see their texts at the end. See their messages and the call log images below with timestamps. 

christine hintze 

on Google

3 months ago

Pet Cab is fabulous! They have picked up our mini golden doodle Poppy and dropped her off on a number of occasions. They have a bed for Poppy to lay in while she is being driven, and a seatbelt. Pet Cab has always taken such good care of Poppy and updated us with cute pictures along the way. We trust them whole heartedly to transport Poppy! 

Erick Romero 

on Google

3 months ago

We’ve been using their service to bring our dog home after Physical Therapy. They’ve been great! They’re very prompt, polite, have great availability, and are reliable. I haven’t used their services this way, but apparently they can also send over unsupervised dogs. Overall, I’m very glad to have them as an option to get my dog around the city. 

Eric Smith 

on Google

3 months ago

Highly unprofessional booking process, was told I'd hear back from them on a Friday. Contacted them Monday morning after not hearing back, was told I'd hear back from them within 5 minutes. Contacted them multiple additional times, didn't hear back until 5 hours later. Zero trust they can execute their services. See their messages and the call log images below with timestamps.