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PerfectMind
- Software company
- Belleair, BC
About this business
Location details
4333 Still Creek Drive, 4333 Still Creek Drive 2nd Floor, Belleair, BC, V5C 6S6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm leaving them after nearly 20 years. The product is a bit outdated, although they've made some improvements. But their customer service is terrible; you cannot go higher than their technicians if you have a problem. They broke my website and charged me for it! My impression, based on years of experience, is that management does not care about its customers.
Perfectmind server is guaranteed to crash and return 503 errors during the quarterly registration days for Surrey Recreation. It makes the registration process unnecessarily stressful when there are limited spots and registration process glitches out.
I was having the same issue as Jeremy. Left several messages already and nothing. Charges came out after I canceled my membership. I finally herd from them and they are fixing everything. Fingers crossed. I have been with them for 23 years and never had problems besides this.
I'm having the same issue as Jeremy. Still waiting to hear from them. Left several messages already and nothing. Charges came out after I canceled my membership.
This software has potential. Unfortunately, until they are able to get on top of the major bugs which has cost our organisation thousands in lost revenue and customer good will, this software does not deserve anything more than 1 star. As early adopters within the Australian market, our organisation might as well be testing the software on their behalf, yet paying a premium for the opportunity. Notable that the support team are available and actioning tickets promptly, huge let down by the development team who release hotfix... read more
Frequently asked questions about PerfectMind
How is PerfectMind rated?
PerfectMind has a 2.7 star rating with 64 reviews.
When is PerfectMind open?
PerfectMind is closed now. It will open on Monday at 9:00 a.m.
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