This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Pennymac
- Finance
- Pasadena, CA
About this business
Location details
251 South Lake Avenue Sixth Floor, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My family recently went through a very difficult experience with Pennymac that I believe other homebuyers should be aware of. We received what was represented to us as a loan pre-approval and were encouraged to move forward with purchasing a home. Based on that representation, we entered into a contract, paid for an appraisal, inspection, and other expenses, and began preparing for closing. Throughout this process we were asked to provide documentation and were given instructions about what funds would be needed at closing, ... read more
The loan officers Rocco and Robert Cano were really great to work with on our home equity loan. They explained everything clearly, were patient with all our questions, and always quick to respond. Robert, in particular, was especially patient and made sure I felt comfortable every step of the way. What could have felt stressful ended up being a smooth process, and we felt supported the whole way through. I truly appreciate their guidance and would recommend them to anyone looking into an equity loan.
They just play with life of people. Please don’t go through this lender, they just think about money no humanity and they put me in very hard time while purchasing a house.
Wish I could give negative stars bought first home in Texas my loan got transferred to pennymac and it isn't good can't even call and make a payment nowhere to go and make a payment no help at all. Make sure you look into these companies that take over loans. Wish i would have, but first home and learning experience, but seems like they are out to get YOU
Worst customer service from a loan servicing company in the world, period. Once they get your business, you are an after thought. The customer service line is plain terrible.
Frequently asked questions about Pennymac
How is Pennymac rated?
Pennymac has a 4.7 star rating with 334 reviews.
When is Pennymac open?
Pennymac is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com