Penn State Health Children's Lancaster Pediatric Center

Mukaddes Sivri 

on Google

a month ago

I recently visited this pediatric office with my 3-year-old child and, unfortunately, had a disappointing experience. Some of the staff seemed uncomfortable working with children and struggled to communicate effectively in a pediatric setting. More concerning, I felt that both my child and I were treated unfairly and with bias, which gave me the impression of discriminatory behavior. For instance, when my child climbed onto a chair—a natural behavior for a young child—the staff’s reaction was unnecessarily harsh and lacked u... read more

Mayghen Palomino 

on Google

2 months ago

After waiting months to receive blood test results, 3 hours before my daughter’s appointment, they called and left a VM to cancel the appt. When I called back, the scheduler told me that I won’t be able to get back in till 3 months later. Absolutely ridiculous, when THEY canceled 3 hours before an appt. I asked to receive the test results over the phone and was told I was transferred to a nurse, but the line was dead with no answering service. This is the worst experience I’ve ever had, but this is the only pediatric GI ... read more

emma lee 

on Google

8 months ago

We transferred here from a family practice thinking our kids would get better care from a pediatrician. We have come to find that the opposite is true. At first we loved the idea of the walk-in clinic, but then that closed. The office seems disorganized and there always seems to be a mix-up of sorts. Some of the staff are wonderful, but some seem to not enjoy children(this was the whole reason we picked a pediatric practice. At least pretend to like kids!). We waited 45 minutes after being roomed to be seen. With two small c... read more

Stephen Young 

on Google

3 years ago

Not that I'm a fan of Penn State or anything but we go here because we found an amazing doctor here for our kid named Dr. Fugate. Extremely satisfied with him. Great Dr. and person. 

jeff diaz 

on Google

a month ago

If you need paperwork completed, they said it can take 7-10 days to be filled out. Even if it’s just one form. God forbid your child doesn’t have insurance and need something filled out, you’re SOL.