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Penn East Federal Credit Union
- Scranton, PA
About this business
Since 1938, Penn East FCU has been safeguarding assets for families in Northeastern Pennsylvania. Today, we are one of the largest credit unions in the Scranton/Wilkes-Barre area, serving over 22,000 members. We now have five locations offering accounts and services to anyone who lives or works in Lackawanna, Luzerne or Wyoming County. As a local credit union, we return our profits to you through lower rates, lower fees and superior service. We offer stellar rates on many different types of loans, including auto loans, home ... read more
Location details
441 North 7th Avenue, Scranton, PA, 18503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a very unprofessional experience at this branch with Branch Manager Kelly McClaud. On July 8, 2025, between 12:45–1:10 PM, I came in with my pregnant daughter to inquire about a loan. While we were sitting in the waiting area, Ms. McClaud yelled from her office, “What do you want?” — no greeting, no professionalism, just loud and dismissive. This interaction can be verified on camera: you’ll see me sitting quietly before getting up to walk to her office after being called out across the room. I was asked to send my tax... read more
This place sucks. The manager has the worst customer service. I would advise you go to a different location or institution.
My husband just put a good amount of money into his bank account and now they think someone is pretending to be him because of all this money? So they locked his bank card and took $100 so we’re going to ur stupid bank to take his money back because ya really suck definitely try banking w fedelity they won’t rob you or take ur money without making sure it’s you.
I’ve never had an issue at the bank. Everyone is very kind and if I have a problem, it is resolved quickly.
Frequently asked questions about Penn East Federal Credit Union
How is Penn East Federal Credit Union rated?
Penn East Federal Credit Union has a 3.9 star rating with 67 reviews.
When is Penn East Federal Credit Union open?
Penn East Federal Credit Union is closed now. It will open at 9:00 a.m.
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