PenFed Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

PenFed Credit Union

3.0

About this business

Location details

55 Water St, 55 Water St, New York, NY, 10041, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.0106 reviews
Select a rating
Bob Henault's profile image
Bob Henault 
on Google
2 weeks ago

Do not like that can't speak to human 24/7 anymore. And when get someone can hear people in background so hard time to understand anything. Please fix this terrible problem because just received wire transfer letter and all S are C on name and address yet representative said Serra, but letter is Charlie and can't verify. 

Vladimir Barman's profile image
Vladimir Barman 
on Google
2 months ago

The worst bank I ever dealt with, I have money sitting in the account, called 2 times to initiate the wire, the money is still there wire never came out, terrible experience 

Justin Boucher's profile image
Justin Boucher 
on Google
3 months ago

This is the worst credit union I've dealt with thus far. I've been member for years now, never missed payment here nor anywhere else, have a great income and debt ratio and these clowns deny every form of credit I apply for. I'll go else where and I'm miraculously approved. The board members need to be removed and changes need to be made with this institution. A credit union that doesn't lend to its members in good standing is useless. 

Joseph Matthews's profile image
Joseph Matthews 
on Google
3 months ago

HORRIBLE COMPANY!!! STAY AWAY!!! 

John-Paul O'Connor's profile image
John-Paul O'Connor 
on Google
3 months ago

Terrible. App not useful at all, especially if you want to see purchases by name/search. Fraud alerts over monthly reoccurring payments constantly. Horrible customer service—nobody knows how to do anything. You will waste hours of your life on the phone with these people and they won’t even know what caused the issue or who to transfer you to. They put a hold on my debit card for an entire month without even telling me. This is after I withdrew cash from an ATM. I’m now paying late fees to services that were trying to charge... read more

View all google reviews

Frequently asked questions about PenFed Credit Union

How is PenFed Credit Union rated?

PenFed Credit Union has a 3 star rating with 106 reviews. 

When is PenFed Credit Union open?

PenFed Credit Union is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com