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PenFed Credit Union
- Credit Unions
- New York, NY
About this business
Location details
55 Water St, 55 Water St, New York, NY, 10041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst credit union I've dealt with thus far. I've been member for years now, never missed payment here nor anywhere else, have a great income and debt ratio and these clowns deny every form of credit I apply for. I'll go else where and I'm miraculously approved. The board members need to be removed and changes need to be made with this institution. A credit union that doesn't lend to its members in good standing is useless.
HORRIBLE COMPANY!!! STAY AWAY!!!
Terrible. App not useful at all, especially if you want to see purchases by name/search. Fraud alerts over monthly reoccurring payments constantly. Horrible customer service—nobody knows how to do anything. You will waste hours of your life on the phone with these people and they won’t even know what caused the issue or who to transfer you to. They put a hold on my debit card for an entire month without even telling me. This is after I withdrew cash from an ATM. I’m now paying late fees to services that were trying to charge... read more
I financed an older car with them in early 2020, that went well. In summer 2020 they offered me a HELOC, went through the whole process just to decline the HELOC, when they had all the information up front. This past week I was looking to buy another older car at auction, and reached out to Penfed for approval prior to bidding. I was pre-approved, and went to close only for the underwriter to reject the loan due to a comparison to book value on the car. The loan amount I was requesting did not change from the pre-approval. I... read more
Frequently asked questions about PenFed Credit Union
How is PenFed Credit Union rated?
PenFed Credit Union has a 3 star rating with 104 reviews.
When is PenFed Credit Union open?
PenFed Credit Union is closed now. It will open at 8:30 a.m.
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