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PenFed Credit Union
- Credit Unions
- New York, NY
About this business
Location details
55 Water St, 55 Water St, New York, NY, 10041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE COMPANY!!! STAY AWAY!!!
Terrible. App not useful at all, especially if you want to see purchases by name/search. Fraud alerts over monthly reoccurring payments constantly. Horrible customer service—nobody knows how to do anything. You will waste hours of your life on the phone with these people and they won’t even know what caused the issue or who to transfer you to. They put a hold on my debit card for an entire month without even telling me. This is after I withdrew cash from an ATM. I’m now paying late fees to services that were trying to charge... read more
I financed an older car with them in early 2020, that went well. In summer 2020 they offered me a HELOC, went through the whole process just to decline the HELOC, when they had all the information up front. This past week I was looking to buy another older car at auction, and reached out to Penfed for approval prior to bidding. I was pre-approved, and went to close only for the underwriter to reject the loan due to a comparison to book value on the car. The loan amount I was requesting did not change from the pre-approval. I... read more
The worst bank I have ever dealt with. My mortgage was sold to them and they continue to refuse to take my payments. They allow their attorneys to run up exorbitant fees against you to attempt to STEAL your equity even on a small loan. I could not more strongly advise against borrowing from this company. They should be investigated by the banking department.
Frequently asked questions about PenFed Credit Union
How is PenFed Credit Union rated?
PenFed Credit Union has a 3.1 star rating with 103 reviews.
When is PenFed Credit Union open?
PenFed Credit Union is open now. It will close at 4:30 p.m.
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