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PenFed Credit Union

3.6

About this business

Our mission is to help our members realize every ounce of their potential. That's why we strive to provide best-in-class rates on loans, savings, and credit cards. In addition, our portfolio of award-winning credit cards offers incentives and innovative features that our competitors find hard to match. 

Location details

1199 Eglin Parkway, Shalimar, FL, 32579, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.672 reviews
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Shawn Beasley's profile image
Shawn Beasley 
on Google
2 days ago

Terrible, customer service on the phone for over half an hour trying to take a block of my credit card. Do to I was overseas and now I’m back in the states. They keep sending back and forth between two departments. Nothing got resolved!! 

DERRICK BIERAU's profile image
DERRICK BIERAU 
on Google
a month ago

Thank you for replacing my card asap. Great customer service 

Jw Bryant's profile image
Jw Bryant 
on Google
a month ago

An overall perfect experience. Never had such better complete customer service in my life. 

YRR YRR's profile image
YRR YRR 
on Google
2 months ago

I had an amazing experience working with Ms Amanda Ponce, Loan Officer, and Ms Loretta Wilson, Mortgage Processor during my home-buying process. From the very beginning, they were professional, knowledgeable, and incredibly responsive. Ms Amanda Ponce took the time to explain all my loan options and found the best rate for my situation, making sure I felt confident every step of the way; outstanding professional. I am grateful for the support and advise received at a moments notice; commendable indeed. Ms Loretta Wilson is s... read more

Stephanie Roberts's profile image
Stephanie Roberts 
on Google
2 months ago
View all google reviews

Frequently asked questions about PenFed Credit Union

How is PenFed Credit Union rated?

PenFed Credit Union has a 3.6 star rating with 72 reviews. 

When is PenFed Credit Union open?

PenFed Credit Union is closed now. It will open at 9:00 a.m. 

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