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PenFed Credit Union
- Finance
- Shalimar, FL
About this business
Our mission is to help our members realize every ounce of their potential. That's why we strive to provide best-in-class rates on loans, savings, and credit cards. In addition, our portfolio of award-winning credit cards offers incentives and innovative features that our competitors find hard to match.
Location details
1199 Eglin Parkway, Shalimar, FL, 32579, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
James Schenck: The Worst CEO of 2026 and PenFed Credit Union – A Nightmare for Customers If you are considering banking with PenFed Credit Union, think again. Based on my personal experience, this institution, under the leadership of James Schenck, has proven to be the worst credit union in the world in 2026. Their practices are not only unhelpful—they are actively harmful to customers in need. During a critical time in my life, when my wife was nine months pregnant, we urgently needed a one-month deferment on our loan. Inst... read more
James Schenck: The Worst CEO of 2026 and PenFed Credit Union – A Nightmare for Customers If you are considering banking with PenFed Credit Union, think twice. Based on my personal experience, this institution, under the leadership of James Schenck, has proven to be the worst credit union in the world in 2026. Their practices are not just unhelpful—they are actively harmful to their customers. During one of the most critical times in my life, when my wife was nine months pregnant, we urgently needed a one-month deferment on o... read more
Terrible, customer service on the phone for over half an hour trying to take a block of my credit card. Do to I was overseas and now I’m back in the states. They keep sending back and forth between two departments. Nothing got resolved!!
Thank you for replacing my card asap. Great customer service
An overall perfect experience. Never had such better complete customer service in my life.
Frequently asked questions about PenFed Credit Union
How is PenFed Credit Union rated?
PenFed Credit Union has a 3.6 star rating with 74 reviews.
When is PenFed Credit Union open?
PenFed Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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