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PenFed Credit Union
- Finance
- Shalimar, FL
About this business
Location details
1199 Eglin Parkway, Shalimar, FL, 32579, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made the mistake of financing a car through Pen Fed. They didn't process my payment properly, then didn't call me or notify me in anyway. Then dinged my credit hard. They still never contacted me and I had to call them. They admitted they had entered all of my info wrong (tried to blame me at first but I had a copy of the application). They corrected my information but refused to fix my credit file, they said "we only correct for accounting errors not data errors". They then lied to the BBB and said they had mailed notices... read more
Penfed has been amazing, I just bought a Jeep and would love to refinance thru yall
Very nice and friendly people here. Always helpful with our banking needs.
Danielle Santos, the assistant manager, provided excellent customer service. She was professional, helpful, and made the entire process smooth and easy. I really appreciate her attention to detail and willingness to assist. Highly recommend!
Non stop problems from my share loan taking extra money out of my account to my card being locked for using it at the casino. Car loan was supposed to be better but really wasn't compared to others it was either the same or worse. So.. ill take my business else where.
Frequently asked questions about PenFed Credit Union
How is PenFed Credit Union rated?
PenFed Credit Union has a 3.6 star rating with 86 reviews.
When is PenFed Credit Union open?
PenFed Credit Union is closed now. It will open at 9:00 a.m.
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