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4920 Haygood Rd, Virginia Beach, VA, 23455, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
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I would like to know if this bank has a headquarters and what their number is. I have repeatedly received horrible customer service. An example; I received a notice in the mail that contradicts a conversation I had on the phone recently. So I call to ask about it. the response I got was; "disregard it" and then they immediately hang up on me. This is NOT how you treat members. I also noticed that this bank fails to have a BBB report. I wish I had done better research. I never would have opened an account.
I think that they should evaluate their staff for adherence to their stated "Core Values" as disrespecting a 20+ year retired Navy SEAL Veteran would seem to be in stark contrast to them...
PenFed Credit Union has a 2.2 star rating with 45 reviews.
PenFed Credit Union is closed now. It will open at 9:00 a.m.
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