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PenFed Credit Union

3.9

About this business

Location details

United States Military Academy, Thayer Rd Bldg 600, West Point, NY, 10996, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.920 reviews
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Steven Vazquez's profile image
Steven Vazquez 
2 months ago

Absolutely Terrible Service. I am a dealer that paid off a loan for over 17k with this credit union. When I called to get an update on the title release I was told with an attitude that they wont disclose that to me and hung up. After calling back and speaking to another rep who was able to help me its evident this person was having a bad day. Unfortunately bad days don't justify such terrible service. 

Jaleel Vaughn's profile image
Jaleel Vaughn 
4 months ago

Tai at Pen Fed was more than helpful and she knowledgeably walked me through the entire process 

MD FABEL's profile image
MD FABEL 
5 months ago
Asiaticrock Hudson's profile image
Asiaticrock Hudson 
6 months ago
Mildred Deleon's profile image
Mildred Deleon 
a year ago

Excellent customer service 

Frequently asked questions about PenFed Credit Union

How is PenFed Credit Union rated?

PenFed Credit Union has a 3.9 star rating with 20 reviews. 

When is PenFed Credit Union open?

PenFed Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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