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PenFed Credit Union

2.3

About this business

Founded in 1935, PenFed is one of the largest credit unions in the U.S. with over 1.5 million members served across 50 states, DC, on military bases in Guam, Puerto Rico, & Okinawa. Equal Housing Lender & Federally Insured by NCUA. 

Location details

101 Llano Estacado Boulevard, Clovis, NM, 88101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.323 reviews
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Petty Much's profile image
Petty Much 
on Google
4 years ago

Worst bank ever. Worst customer service ever. Today I heard that PenFed was going to be closing this location, this is my first time hearing this. So I told my brother who lives in Clovis and has an account there as well, he goes to the bank and asks them if that's true and they said yes. He asked why he wasn't told about this, and the teller said oh well we sent emails and flyers to everyone. Which is NOT true AT ALL. I live out of town and just so happened to have stopped in Clovis yesterday and went to PenFed for a withdr... read more

Kolten Jolley's profile image
Kolten Jolley 
on Google
4 years ago

Lack of management! Expect to be there 45 mins max! Lost my business! 

Gemma Maddox's profile image
Gemma Maddox 
on Google
4 years ago

The incompetent tellers have AGAIN made a withdrawal from my account instead of my parents account. Why do we have to show ID and verify SS number if they are still going to pull funds from the wrong account. This has happened THREE times that they have confused our accounts. And we only have the same last name, it's not like I'm a junior with the same first and last name. I am switching banks. 

Kim P's profile image
Kim P 
on Google
4 years ago

Great customer service, but the wait was long. 

claudia escobedo's profile image
claudia escobedo 
on Google
4 years ago

Wow we were gonna switch banks but with all the really bad reviews, never mind. Sounds like this bank has really bad employees 

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Frequently asked questions about PenFed Credit Union

How is PenFed Credit Union rated?

PenFed Credit Union has a 2.3 star rating with 23 reviews. 

When is PenFed Credit Union open?

PenFed Credit Union is closed now. It will open at 9:00 a.m. 

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