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Payne Chevrolet

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4.4
295 reviews
|Automotive|Springfield, TN 37172

2807 Memorial Blvd, Springfield, TN 37172

(615) 212-5970

https://www.paynechevrolet.com/

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About

For more than 75 years, Payne Chevrolet is a family-owned automobile dealership that offers new and pre-owned vehicles from Chevrolet. It provides various Chevrolet models, such as the Avalanche, Aveo, Cobalt, Colorado, Equinox, HHR, Impala, Malibu, Monte Carlo, Silverado, Suburban, Tahoe, TrailBlazer and Uplander. The dealership also offers a variety of pre-owned vehicles from various makes, including Buick, Cadillac, Dodge, GMC, Honda, Jeep, Mazda, Mercury, Mitsubishi, Nissan and Oldsmobile. It has a collision repair center that provides a range of modification services. The dealership also has a parts department that offers a range of factory-certified automobile parts and accessories. Pa

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4.4
295 reviews
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  • 165 Reviews4.3Facebook
  • 130 Reviews4.4Google
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Trae McIllwain on Facebook

2 years ago

02/26/2018, 05:08 AM
Numerous repairs for numerous issues (all of the same ). under warranty. The cab leaks water onto instrument panel, seat and steering wheel Fuel system is resistant to receive fuel to tank. Check engine light on. Driver seat shifts while driving. Engine uses approx 3 quarts of oil between oil changes. Ac compressor went out. Slack and clanking sound from transmission. Steering pops when turn to left. 7 hour wait in lobby for nothing to be repaired and told everything under concern was normal operation. Dealer wasn’t 100% honest when my wife and I purchased the certified pre owned z71 Chevrolet Dealer stated numerous times these concerns are “normal operation”
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Chuck Klumb on Facebook

2 years ago

02/01/2018, 02:14 AM
I have bought 2 vehicles through Payne Chevrolet and both experiences have been better than any other dealership I have dealt with. I used service 3 times and each time was top notch and very attentive thanks guys
Traci Carr Payne on Facebook

2 years ago

12/06/2017, 03:10 AM
Featured content
Bad customer experience killed the taxicab

Bad customer experience killed the taxicab

Bad customer experience killed the taxicab
How to ask for feedback from customers: Three sample emails

How to ask for feedback from customers: Three sample emails

How to ask for feedback from customers: Three sample emails
Victor Brown on Facebook

2 years ago

11/23/2017, 08:17 AM
Fast and friendly service. I don't feel out of place at your dealership. You make me feel like we are in this together instead of you doing me a favor. I will certainly try to purchase my next car at your dealership when the time comes.
Sandra Salazar Grose on Facebook

2 years ago

11/20/2017, 09:34 AM
Service department is wonderful! Rick is the best!
Troy Cunningham on Facebook

2 years ago

10/28/2017, 10:15 AM
Excellent customer service, highly recommend! Our family has purchased 4 vehicles from this dealership and we’ve never been disappointed!
Sandra Stokes on Facebook

2 years ago

10/26/2017, 04:55 AM
I highly recommend the Service Dept. and commend Rick (Service Mgr). I called at end of the prev. day and told him the problem I was having with my car. He told me to bring in - that he would be there at 7 a.m. Diagnostics revealed the problem, car repair in a timely manner. Nice to work with people like that.
Pam Suggs Hutchison on Facebook

2 years ago

10/11/2017, 05:21 AM
Great service Great people ask for Rick in svc dept
Billy Kirsch on Facebook

2 years ago

09/02/2017, 02:30 AM
My wife and I purchased a used Chevy Colorado from Payne. Ever aspect of the buying experience was great. We got a fantastic price and enjoyed working with the knowledgeable sales people. No pressure, just good communication and a good deal. Since our purchase we've used the service department and they've also been great, very responsive and fairly priced.
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