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Payless Optical

2.7

About this business

Location details

1235 Dolly Parton Pkwy, Sevierville, TN, 37862, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 3:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 3:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
2.796 reviews
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Jeremy P.'s profile image
5 years ago

The eye doctor here is a creep. he was asking me weird personal questions that didnt have anything to do with an eye exam. i will never be back. what a freak 

Fire S.'s profile image
5 years ago

Dr. Lane is the absolute worst! Horrible, horrible human being and I can't wait until his business goes under! He will never call you back and you can expect it to take over a month to get your glasses or contacts from this spineless human garbage pile. GO ANYWHERE ELSE!!! 

Megan W.'s profile image
7 years ago

Dr. Lane is as good as any hometown doctor as long as, an I know this is hard for a lot of people, you don't act like you know more than he does. I've been seeing him for years and I have never once had a problem with my script or the serves. Seriously the only trouble I have with him is when he gets upset at me for wearing my contacts to long. An as long as I've been going there I have NEVER seen him or the staff argue with a customer in store or on the phone. And the most important thing when he talks to you about your sig... read more

Smantha L.'s profile image
Smantha L. 
7 years ago

Dr. Lanes Payless Optical is not in any way affiliated with THE Payless Optical in Knoxville. Dr. Lane needs to come up with his own name instead of stealing the name from his previous employer. The ORIGINAL Payless Optical in Knoxville’s staff, service and free frame selection is awesome! 

Anonymous R.'s profile image
Anonymous R. 
8 years ago

VERY DISAPPOINTED/DO NOT TAKE YOU OR YOUR FAMILY HERE TO DR LANE AND HIS STAFF, I DO NOT EXPECT AN APOLOGY BUT I WANT OTHERS TO KNOW HOW I WAS TREATED. I AM VERY APPALLED BY YOU AND THE RECEPTIONIST. I BELIEVE IN HONEST CUSTOMER SERVICE REVIEWS. I HATE TO POST THIS...I DO NOT WANT OTHERS TO HAVE THIS EXPERIENCE. THE RECEPTIONIST MUST BE A FAMILY MEMBER TO DR LANE BECAUSE DR LANE DOES NOT CARE HOW THE RECEPTIONIST TREATS THE CUSTOMERS. I GUESS YOU GET THE QUALITY DR AND CUSTOMER SERVICE FOR WHAT YOU PAY FOR WITH THEIR BOGO. D... read more

Anonymous A.'s profile image
Anonymous A. 
8 years ago

Since he threatened to sue me I'm afraid to say anything. I'm reporting him to the state and insurance. 

Young H.'s profile image
8 years ago

DO NOT GO TO THIS "DOCTOR." He fitted my wife for contacts and took her outside to let her see in the distance. He told her if she had a problem with them she could bring them back at no charge. The receptionist refused to honor the doctor's agreement. She paid $40 for the visit and $35 for the trial contacts. When she got home the contacts began to give her problems. The next morning we called the doctor to see about coming back and getting glasses. When she went to see him and get glasses he became very rude and obnoxious.... read more

Frequently asked questions about Payless Optical

How is Payless Optical rated?

Payless Optical has a 2.7 star rating with 96 reviews. 

When is Payless Optical open?

Payless Optical is closed now. It will open at 10:00 a.m. 

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