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Payless Car Rental
- Transportation Services
- SeaTac, WA
About this business
Location details
3150 S 160th St, SeaTac, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Terrifying customer service. I left keys in the vehicle (my fault), and was told they don’t even have access to the lost and found and even if they did, I need to submit a claim to somehow, someway get them back. I submitted a claim and now it’s been a week - no one has reached out. Also impossible to get ahold of over the phone.
I booked through amex and didn't have any issues. Everything, including the fees, were explained to me thoroughly on site, and the vehicle didn't have any issues. No hidden fees whatsoever. I was provided a receipt with the breakdown of the fees as well before I took the car. Would've given them 5 stars if not for the toll pass convenience fee being slightly expensive. Aside from that, everything went great. The male employee at the counter was helpful as well when I picked up my car.
First they wouldn't accept my online reservation because I had used a different card that I didn't have present. I had no choice so I booked another car and the man at the desk said he would at least match my previous rates. He told me the total was $550 after the fees and tax, not the worst so I paid and moved on. Checked my bank account later, and I was charged $750??? Then when I finally got the receipt after I returned the car, they charged and extra $200 in other misc fees. One of them was $100 for "optional services" w... read more
What a SCAM!!!! Never rent from Payless. I was very clear when I opted out of purchasing insurance and provided my own insurance company information to the agent and he still charged me for the insurance and I have been dealing with them on a refund since June and it is August and I still haven't gotten my refund yet. Such a crooked company to do business with.....
Sucks! Two days rental, two times dead, every morning when we were going to drive , it was dead, out of battery power. Call you, always automatically machine, no real respond and help. In Mount Rainer Zone, I have to call car repair store myself, charged me 329. First day made me waste half day, second day made me 2hours delay of return. Sucks! The repair shop man plug out the location device and said that was probably the reason caused battery leakage, which I am not sure. by the way, the first pick up car is a no work engi... read more
Frequently asked questions about Payless Car Rental
How is Payless Car Rental rated?
Payless Car Rental has a 2.6 star rating with 637 reviews.
When is Payless Car Rental open?
Payless Car Rental is open now. It will close at 9:00 p.m.
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