Payless Car Rental

Neil 

on Insider Pages

2 years ago

Pay more at Payless. I rented a car for a week, told them specifically when I would be back even including my return flight number. It was 5 days and a few hours after pickup. The clerk entered it into the computer as 5 days instead of a week and I didn’t notice because the price was the same. When I dropped it off I was charged for an extra day despite the fact that the rules call a ‘week’ 5-7 days. When I complained the clerk told me that they couldn’t make that sort of change even though it was an obvious data ent... read more

Jessika 

on Insider Pages

2 years ago

DO NOT USE- EVER!!!!!! If I could give it a zero I would!!!! The scam additional charges onto your account and when you drop your car off they have charged over double what is originally quoted!!!! Unethical and fraudulent!!!!Shame on you Payless- you should be ashamed! 

Michael 

on Insider Pages

2 years ago

BUYER BEWARE Worst service, lousy cars, they may be the cheapest but I would rather pay $10.00 extra to ensure piece of mind and good service. The receptionist was rude, and it took over 45 minutes to get a rental in front of the line !! I will never rent from Payless again !!! 

Jed 

on Insider Pages

2 years ago

Payless, Get less... As with previous complaint, I was quoted >$30 a day and wound up paying almost $50 ($297 for a five-day rental). This was without ANY of their insurance "schemes" as they are all covered by my personal auto insurance. Car (midsized) was a little rough, but serviceable. While driving from Phoenix to Flagstaff, the "check engine" light came on. We tried the usual: checked oil (down half a quart), any and everything else that could cause the light to come on, including gas cap-cap had NOT been replaced by t... read more

Karl 

on Insider Pages

2 years ago

This is not right 1/22/2013 At this point I am looking for a way to take stars away. Maybe I could rate this rental experience a few black holes. Anyway, the facts. My wife and I rented a car in Phoenix. A Nissan Sentra. It was cheap, not really all that clean, but it was something to get around town for a few days. I think it may have been the third day we had it , when that evening while driving west on Northern ave. the glass mirror fell out of the drivers side rear view mirror assembly. OK I thought. In the morning we ca... read more

Josh 

on Insider Pages

2 years ago

Terrible Experience w/ Payless Car Rental We had a terrible experience as well. After we paid our dues when returend the car, there was an extra charge of $66 appearing on my credit card in addition to what we had already paid which I am disputing its validity. May be it is their way of making money. I will also complain about them to DOT. Not to mention the Payless gave us a 2008 car with lots of miles on it. The car was scratched all over and looked very old. On the way back it was pouring rain and turned the windshiled wi... read more

bobbie 

on Insider Pages

2 years ago

More like PayMore. Don't bother. They advertise low prices, my orbitz reservation was less than $100 for 4 days. My bill from Payless was over $400. Go with the big name places and get better service and prices. 

Michael 

on Insider Pages

2 years ago

Payless-Phoenix Avoid Payless car rental in Phoenix. Incredibly long lines unlike any other vendor in the common car rental building. No good explanation other than they're not prepared to handle all of the reservations they accept. 

Skyview 

on Insider Pages

2 years ago

Cost effective I would have to say my experience with pay-less car rental was satisfactory. Yes they have the longest lines, ( because they are the most affordable) but they were definitely customer friendly). If you are looking to save on car rental , then I would try Payless, but you may have to wait in line for awhile. Just be certain to reservations on line first.