Payless Car Rental's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Payless Car Rental

2.4

About this business

Location details

6505 Convair Rd Suite 400, El Paso, TX, 79925, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
2.480 reviews
Select a rating
Margaret Johnson's profile image
Margaret Johnson 
6 months ago

I am incredibly disappointed in Payless Car Rental. I made a reservation through the Southwest app. I knew I was coming in late but hoped they would be open until my flight got there. The flight was delayed and there was no one at the counter. There was no way to pick up my reserved car without the desk agent and none of the other rental places had a car available at 11:30 at night. This is unacceptable. If you aren’t going to have a desk agent stay until every reservation is picked up, then at least give me a way to pick up... read more

Devin Terrin's profile image
Devin Terrin 
7 months ago

Payless offered me two expired infant car seats and had to borrow another one from a different car rental company just so I could get on the road. By then baby was hungry, crying and tired. So was I as mom!! One of these expired, musty and dusty car seats was also broken. My friend reported the same thing happening to her at the El Paso airport recently. It shouldn’t be difficult for a whole business to prioritize and acquire 1-2 new car seats quickly. 

Jesus Manuel Marrufo's profile image
Jesus Manuel Marrufo 
8 months ago

Had a horrible experience when renting and the car it stank like cigarettes it was overall disappointing, and to top it off can’t reach them you call there number and keeps saying user busy! Do not use Payless at El Paso Airport, you’ll regret it 

TERETERRI TASMANIAN DIAMOND's profile image
TERETERRI TASMANIAN DIAMOND 
8 months ago

NUMBER 1‼️‼️‼️ GLORIA WITH THE GLASSES IS TOTALLY AWESOME 🌟🌟🌟🌟🌟 🌟🌟🌟🌟🌟 SUPER DEALS—I GOT AN EV FOR 200 BUCKS FOR A WEEKS RENTAL—YOU CANNOT BEAT THAT WITH A STICK🆒🆒🆒🆒🆒🆒 RENT HERE AT GET TERRIFIC CUSTOMER SERVICE FROM GLORIA AT THE PAYLESS EXTERIOR RED BOX AVIS AT THE EP ✈️✈️ SHE DELIVERED OUTSTANDING CUSTOMER SERVICE AND ABOVE ALL SERVICE WITH A SMILE💯💯💯💯💯💯💯💯 

Bella Dodds's profile image
Bella Dodds 
8 months ago

Worst car rental experience of my life they kept our $250 deposit customer service bullshit, gave me the runaround for about a month I have yet to see my deposit returned. This company is a joke do not rent from these people unprofessional and thieves!!!! 

Frequently asked questions about Payless Car Rental

How is Payless Car Rental rated?

Payless Car Rental has a 2.4 star rating with 80 reviews. 

When is Payless Car Rental open?

Payless Car Rental is closed now. It will open at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com