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Payless Car Rental

2.6

About this business

Location details

1 Richard E Byrd Terminal Dr, #115, Richmond, VA, 23250, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
2.6137 reviews
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chloe dahlen's profile image
chloe dahlen 
2 weeks ago

Agree with every single comment. waited for over 2 hours. 

Donald Traynham's profile image
Donald Traynham 
2 months ago

Stay FAR away from this company if booking a rental for business travel. If you do, make sure you DO NOT LEAVE THE AIRPORT WITHOUT A PRINTED RECEIPT. If they tell you the receipt will be sent to your email, do not believe them, they are lying. Trying to get a receipt from the website is a useless endeavor, as you'll just have your tickets closed saying it was sent, with no receipt hitting your inbox. Calling the customer service number will connect you to people that can't help you, and will try to transfer you to AVIS custo... read more

Miguel Sotelo's profile image
Miguel Sotelo 
3 months ago

Horrible company. Don’t ever book with them. Only reason I did was because the Army made me pick the cheapest one. They put me on a waitlist because they didn’t have cars available. 2 hour wait, and that’s what they said, I don’t know how long it’s gonna actually take. But after a long day of flying you don’t want to sit around for two hours and wait for a car…. Think twice before you use Payless 

Illisil's profile image
Illisil 
6 months ago

They rented an electeic vehicle to me, a vehicle I didn't want or request! The vehicle broke down on the highway causing me to miss my meeting. They organized a tow truck company to haul the vehicle. I called and explained the situation, i was told I'd get a full refund. Now they're telling me they down know the whereabouts of the vehicle and are refusing to refund my payment and deposit. I have rented vehicles from other companies and have never had such a poor experience!!! 

Parks Settle's profile image
Parks Settle 
9 months ago

Nothing can prepare you for the brain damage. 

Frequently asked questions about Payless Car Rental

How is Payless Car Rental rated?

Payless Car Rental has a 2.6 star rating with 137 reviews. 

When is Payless Car Rental open?

Payless Car Rental is open now. It will close at 11:00 p.m. 

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