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Payless Car Rental

2.5

About this business

Location details

1 Richard E Byrd Terminal Dr, #115, Richmond, VA, 23250, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 11:00 p.m.
Tue7:00 a.m. to 11:00 p.m.
Wed7:00 a.m. to 11:00 p.m.
Thu7:00 a.m. to 11:00 p.m.
Fri7:00 a.m. to 11:00 p.m.
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 11:00 p.m.
2.5139 reviews
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Micheal Halla's profile image
Micheal Halla 
a month ago

Rented Tesla in Maui. It was very damaged and dirty but the worst part is we were signed up for all of the optional insurance etc without our consent. 

Ginger Williamson's profile image
Ginger Williamson 
a month ago

If I could leave a negative 5 star I would!! After waiting for over an hour in line, we got a key finally. Hiked downstairs & out to the garage in 100+° heat only to open the door of the car which was parked in the wrong slot. Hubby found a bag of someone's take out food in the back seat that may have been there baking for awhile. I started to get in the passenger seat but almost hurled 3 times as the strong smell of pot & rotting food eminated from the car!! Should have just let it happen in the car! No attendants anywhere ... read more

chloe dahlen's profile image
chloe dahlen 
2 months ago

Agree with every single comment. waited for over 2 hours. 

Donald Traynham's profile image
Donald Traynham 
4 months ago

Stay FAR away from this company if booking a rental for business travel. If you do, make sure you DO NOT LEAVE THE AIRPORT WITHOUT A PRINTED RECEIPT. If they tell you the receipt will be sent to your email, do not believe them, they are lying. Trying to get a receipt from the website is a useless endeavor, as you'll just have your tickets closed saying it was sent, with no receipt hitting your inbox. Calling the customer service number will connect you to people that can't help you, and will try to transfer you to AVIS custo... read more

Miguel Sotelo's profile image
Miguel Sotelo 
5 months ago

Horrible company. Don’t ever book with them. Only reason I did was because the Army made me pick the cheapest one. They put me on a waitlist because they didn’t have cars available. 2 hour wait, and that’s what they said, I don’t know how long it’s gonna actually take. But after a long day of flying you don’t want to sit around for two hours and wait for a car…. Think twice before you use Payless 

Frequently asked questions about Payless Car Rental

How is Payless Car Rental rated?

Payless Car Rental has a 2.5 star rating with 139 reviews. 

When is Payless Car Rental open?

Payless Car Rental is open now. It will close at 11:00 p.m. 

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