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Paycor
- Technology
- Cincinnati, OH
About this business
Location details
4811 Montgomery Rd, Cincinnati, OH, 45212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I'm new to Paycor as of June 1. So far, it hasn't been the worst. I have definitely encountered worse payroll software. Settings and options are often not where I would put them, so it can be a little hard to navigate.
Paycor is intuitive and user friendly. Online training is helpful. I reached out to support once for assistance with 457b deductions and was able to resolve the issue right away.
I enjoy using the platform but the customer service needs improvement. I've been with Paycor for almost 6 years and their customer service has gone from bad to worse.
Sad to see customer service has degraded to the point which I leave such a poor review. Support outsoured overseas and so scripted that support reps do not have to think, just recite SOS. I was just told I am not an authorized user of the company I own. Support rep magically discovered I am THE authorized user when I insisted she check for the third time. Exhausting to deal with them. Zero results from the call. Will definately switch providors at year end.
You honestly should be embarrassed with how bad your app is.
Frequently asked questions about Paycor
How is Paycor rated?
Paycor has a 2.5 star rating with 271 reviews.
When is Paycor open?
Paycor is closed now. It will open at 8:00 a.m.
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