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PathFinder Bank

3.5

About this business

For an improved banking experience free of hassle, consider Pathfinder Bank. Our Lacona, NY location provides many convenient banking services to ensure our customers' fullest satisfaction. We offer simple and free business checking accounts as well as Kasasa Cash, Cash Back and Saver services for your personal accounts. We also offer insurance and investment services, as well as online banking services to ensure your convenience and peace of mind. Find out more about the Pathfinder Bank experience by contacting us online, o... read more

Location details

1897 Harwood Dr, Lacona, NY, 13083, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.56 reviews
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Jason Nellis's profile image
Jason Nellis 
on Google
3 months ago

Ruth, Amy and the lovely ladies. Always greet me with a smile, giggle and answer my questions... if they can't answer the question, they take the time to look up the info... I personally have had my own hiccups. They work with me. Keep up the great work ladies. 

Kyrsten Keith's profile image
Kyrsten Keith 
on Google
a year ago

I've been banking with Pathfinder since 2017 and I've never had worse banking service. Between their fraud department constantly canceling mine and my husband's debit cards because of unknown charges that have to be questioned and/or disputed, to the numerous issues we've encountered in the last 4 months. I would never recommend this bank to someone who values their finances. On top of these noted issues, we've gone into the bank in person to sign paperwork to specifically make sure overdrafts could not and would not take pl... read more

Dick Langer's profile image
Dick Langer 
on Google
3 years ago

Very dissapointed. I went in to close accounts for an estate. The Lacona branch demanded the original court documents that allowed me to be the Administrator. I said they could not keep the originals. Their legal department said they could copy them. When they handed my documents back to me I did not check them, I just put them in a folder. When I went to use them at another bank I found that one of the court documents was a copy not an original. I contacted Pathfinder. They said they only had copies, no originals. Pathfinde... read more

Brandon Kohler's profile image
Brandon Kohler 
on Google
3 years ago

Difficult to get on the phone. Also they charge you for your monthly statement. They didn't mention that when I opened my account. However, when I went in to talk to them about it the teller waived the fee and I really appreciated it. The bank itself isn't great but the people are nice. 

Christopher Perkins's profile image
Christopher Perkins 
on Google
4 years ago
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Frequently asked questions about PathFinder Bank

How is PathFinder Bank rated?

PathFinder Bank has a 3.5 star rating with 6 reviews. 

When is PathFinder Bank open?

PathFinder Bank is closed now. It will open tomorrow at 8:00 a.m. 

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