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Pasadena Federal Credit Union

3.4

About this business

Pasadena Federal Credit Union has been another reason to love Pasadena since 1935. Known throughout the SGV for our community service, we're a great place for loans on cars, homes, motorcycles, boats, home improvements, travel, credit cards, and more. We offer a free car buying service, a suite of financial services, and service that has prompted readers of more than a dozen newspapers to name Pasadena FCU as the "SGV's Best Credit Union" often over the past decade. We would be honored to have the opportunity to serve you an... read more

Location details

1285 N Lake Ave, Pasadena, CA, 91104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.466 reviews
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Adam Graves's profile image
Adam Graves 
a month ago

Before the switch they were a good bank I've been here more than 20 years. Their contacts by phone simply don't work. They give you no options but to some virtual call center that never answers. Nothing from this bank has worked for me for over a week and they refuse to answer emails or phone calls. 

Torian Mcknight's profile image
Torian Mcknight 
a month ago

This branch is literally the slowest place in the world . With usually only 1 teller this is a joke! No matter what the transaction is they will take 28747393 hours. No sense of urgency or care and they move like they are IN SLOW MOTION 

Hans Underbrink's profile image
Hans Underbrink 
2 months ago
A.J. Vigil's profile image
A.J. Vigil 
4 months ago

This credit union used to be great. I've been with them for more than 20 years. I financed a car with them 21 years ago when nobody would give me a decent loan. I've had a couple of small loans with them and paid them off. I even had a visa card with them which was great. Then during my divorce that lasted 3 years I fell on hard times. I was a little behind on my credit card payments so they closed my card. I understand that. I made my payments to the visa still. Then I asked for another small loan. Even with my cars title. ... read more

Joshua Miller's profile image
Joshua Miller 
5 months ago

On June 24th, they switched from Visa to MasterCard. I was informed this while on a trip out of state and my card was cancelled because June 24th was the deadline. A woman on the phone informed me of this, and that a notificaton went out informing me of this (which, with me traveling, i did not receive). While helpful in finding a Credit Union that was in network so i could get cash, it was an obnoxious way for my trip to end. So, i get home, i check my mail. There is neither a notification nor my card. So they lied. I call,... read more

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Frequently asked questions about Pasadena Federal Credit Union

How is Pasadena Federal Credit Union rated?

Pasadena Federal Credit Union has a 3.4 star rating with 66 reviews. 

When is Pasadena Federal Credit Union open?

Pasadena Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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