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Pasadena Federal Credit Union
- Finance
- Pasadena, CA
About this business
Location details
1285 N Lake Ave, Pasadena, CA, 91104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not only do I consider this place to be my second home, but I also consider them as family never have I ever been in an establishment where professionalism exceeds and the smiles are abundant. Thank you, Pasadena Federal credit Union for all that you do for our community
Ever since the transition from PSFCU to this CU I have had only trouble with their App. In addition, the ATM inside the physical branch NEVER works and once I had to go to to the teller counter to withdraw cash and had to wait forever and deal with a rude teller. No one acknowledged the long wait I had to suffer while the entire staff ignored me. No apologies for the wait. I get that we have to wait for service sometimes, but at least acknowledge your customers while they are waiting, thank them for being patient. It just sh... read more
I have been a member at this credit union for almost 50 years. I am very disappointed in the lack of customer care that they exhibit. Not only are they non responsive they have MAJOR attitude. It seems like they don't care nor do they try to resolve issues. I filed a dispute many months ago with their resolution team) and I am still waiting to get my overcharges credited back to my account. Emails and voicemails go unanswered. I have been trying for months to get someone to tell me when they will be correcting the attached e... read more
I've been a member for over 20 years ago and the quality of customer service has gone astronomically down. Every teller on the phone has attitude and are never helpful. Every single one i've encountered. I no longer have nothing positive to say about PFCU. Please hire pleasant and polite tellers!! If things don't change i will have to my business elsewhere. Please listen to your members PFCU
Frequently asked questions about Pasadena Federal Credit Union
How is Pasadena Federal Credit Union rated?
Pasadena Federal Credit Union has a 3.3 star rating with 75 reviews.
When is Pasadena Federal Credit Union open?
Pasadena Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.
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