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Parts Town
- Restaurant Supplies
- Addison, IL
About this business
Parts Town makes finding, ordering, and managing genuine OEM restaurant or foodservice parts for your kitchen equipment one of the easiest tasks on your to-do list. Our huge selection of commercial kitchen parts from the world's most trusted manufacturers helps you find parts for your fryers, grills, ovens, ranges, ice machines and more all in one easy to use place. Our commitment to customer service, industry-leading technology, same day shipping, and having the most in-stock parts on the planet keeps your kitchen running e... read more
Location details
1200 Greenbriar Drive, Addison, IL, 60101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered a flame sensor for my furnace on 3/5/25 at 10:30 pm, and I received the part the very next day around 9:15 am. Because I made the purchase the night before, I was afraid that I wouldn't get it until days later. I was going to call the company the next morning to be sure they received my order and it was ready for delivery, but to my surprise, the company sent me a text message around 8 am this morning to confirm my order, and a link that updated me on exactly where my package was at all times. My part was dropped o... read more
DO NOT USE PARTS TOWN IF YOU NEED THE PART!!!!!!!!! Dishwasher at my restaurant broke. Parts town had the parts. I created an account, put them in the cart, selected overnight shipping, and entered my payment info. Next day. No parts. No record of sale. My dishwasher is still broke. f parts town.
Absolutely horrible customer service, bad rates, and shipping prices are ridiculous. They are a joke and there are other providers that offer preferred pricing. Backorder every single day with no notification so your customers just wait. 0-10
I've been using these guys as a parts vendor for my small repair business for 15 years. They have everything in stock. They get stuff out the door FAST and have a great web page. Usually, orders are processed quickly and there are no issues. The quality of the parts they sell are good and they are typically packaged properly. Minus two stars because of how much they charge. I usually use Partstown as my LAST option when ordering because they are, in most cases, the MOST expensive vendor I use. I can usually save 30-40% on pa... read more
Pretty well managed and organized. Constantly expanding and improving.
Frequently asked questions about Parts Town
How is Parts Town rated?
Parts Town has a 3.3 star rating with 218 reviews.
When is Parts Town open?
Parts Town is closed now. It will open at 9:00 a.m.
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