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Partners 1st Federal Credit Union
- Finance
- Winchester, VA
About this business
Partners 1st Federal Credit Union is a non-profit, full-service financial organization that serves various employee groups, their family members, and several community areas. We offer low rate auto loans, checking accounts, credit cards, mortgages, business services and much more.
Location details
3143 Valley Pike, Winchester, VA, 22602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This credit union has been great and convenient! The customer service is great too. I do not understand why they are closing this branch. They should keep this branch open. I hope they change their mind!
Customer service is lacking at this branch; They just did a big upgrade to their system but online banking and phone app are horrible; Saturdays you can only use drive up teller, lobby not open... makes it difficult when you have multiple things to take care of; can only withdrawal a max of $2,000 cash per day; if you need more cash, I was advised a week's notice is required; fraud alert was difficult to deal with and outsourced so you could not have a complete and understanding conversation with the person. We switched here... read more
Customer service is lacking at this branch; They just did a big upgrade to their system but online banking and phone app are horrible; Saturdays you can only use drive up teller, lobby not open... makes it difficult when you have multiple things to take care of; can only withdrawal a max of $2,000 cash per day; if you need more cash, I was advised a week's notice is required; fraud alert was difficult to deal with and outsourced so you could not have a complete and understanding conversation with the person. We switched here... read more
Me and my partner open an account in April of 2025 and it is now August and we are having trouble for some reason getting a bank card for my partner I've went down multiple times to address the issue we've reordered the card four times now and still hasn't got the card so I don't know what's going on with them but they haven't resolved the issue so far in my recommendation they're not very diligent about getting the customer's needs met and for that I would advise not to open account at this bank at this time
agree very frustrating. nothing but . Just received fraud alerts and freezing my card . During a security upgrade I received 600 dollar overdraft fees.
Frequently asked questions about Partners 1st Federal Credit Union
How is Partners 1st Federal Credit Union rated?
Partners 1st Federal Credit Union has a 2.5 star rating with 13 reviews.
When is Partners 1st Federal Credit Union open?
Partners 1st Federal Credit Union is closed now. It will open at 9:00 a.m.
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