Parodi/Avanti Cigar Co

Colleen Todorovitch 

on Google

a month ago

I started smoking your Petri Toscano cigars 60 years ago at the age of 15 and am so disappointed in the quality decline over the past several years. I was told by your customer service a few years ago when your processes initially changed that your company would be making changes to go back to the original size, wrapping quality & texture that you previously had, but it's just gotten worse! I usually wind up smoking the equivalent of half a cigar due to cracks, breakage & draw quality. I love the cigar, when I can get a dece... read more

Ivan 

on Google

4 months ago

Here's what's happened over the past 25 years. They got rid of the classic hard cardboard cigar boxes and replaced them with flimsy thin paper ones. Also the individual cigars in a five pack don't have the cardboard backing, just cellophane wrapping that's difficult to remove and the cigars are easy to crush. They change their website design so often it's hard to find anything. It seems the price increase is more frequent. While many companies offer free shipping for orders over $50 or $100, they continue to charge over $14 ... read more

Gary Miles 

on Google

4 months ago

Very disappointed. I bought a couple boxes of Avanti at a local smoke shop in Mountaintop PA and took them away with me on a trip to share with a group of co-workers. I was embarrassed because when we opened them they literally disintegrated. Dry as a bone and amazingly smaller than I remember. I went back to the smoke shop a week later for other cigars and let her know about the Avanti’s and she stated that was odd because they come every week. I let her know to tell the rep that you have a regular customer that wont buy th... read more

Cody Pfaff 

on Google

11 months ago

I enjoy them very much, Avantis and Parodis 

Nini 

on Google

a year ago

I had the pleasure of speaking with Ariana today, as I do each month to place my father's cigar order. It's truly sad and disappointing to hear that some people complain about these cigars just so they can get a discount or free items. Personally, I’ve never had a bad experience with customer service, nor has my father, who’s been enjoying these cigars since the 1990s. Unfortunately, it seems you can’t please everyone. I'm leaving this review to highlight Ariana's exceptional service. She consistently ensures my order is pro... read more