Park Community Credit Union

Tracy Lukee 

on Google

3 months ago

We’ve been customers for over fifteen years and have about had it with them. Trying to get in contact with them is almost impossible without waiting on hold upwards of 45 minutes in the queue. This has not been a single incident, but EVERY time we reach out. There’s absolutely no reason for them to expect customers to wait on the phone for this amount of time. What has happened to the community credit union service we once had? Today, my new debit card failed to work and I can’t get through to anyone!! This is no way to do b... read more

J B 

on Google

4 months ago

Beware of Park Community Credit Union’s “Dormancy Fee.” I opened a small savings/checking account with $100 to keep an emergency fund. After not using the account for a while, I checked my statement and discovered they had been charging $10 per month for “lack of activity.” When I went to the branch to ask about it, the teller simply confirmed the fee and didn’t offer any alternatives or even attempt to keep my business. I closed the account immediately. Not a great experience for a new customer, and definitely something peo... read more