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Paradise Grills
- Retail
- Sarasota, FL
About this business
Location details
7668 S Tamiami Trail, Sarasota, FL, 34231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
What a piece of crap. fancy showroom, big sales pitch, and all positive (fake) reviews on THEIR site keep them in business. Yet what we got was careless installers that did nothing but complain to then learn after many calls to customer service that actully agreed their after sales efforts were horrible. We also learned the so called Italian stone top is nothing but fake painted material with glass, yes very thin glass that breaks easily. Shortly after the fridge quit, the bar sink leaked, both having to be replaced. A prop... read more
BUYER BEWARE - Do your research on this company prior to any purchase... review BBB and search this company profile... SHADY COMPANY.. DO NOT FALL VICTIM to BAIT and SWITCH..... READ THE CONTRACT FULLY and DO NOT RELY on ANY INFORMATION PROVIDED BY THE SALES ASSOCIATE!!
do not buy from this company. they do not honor their warranty. The GSL-32 PRO warranty cleary states that there is a 5 year warranty on their burners, grates and briquettes. Sent clear pictures to their headquarters and warranty request was denied as wear and tear. there is no wording excluding wear and tear or rust(I thought this was supposed to be stainless steel. go to one of the custom outdoor kitchens builders in your area. you will be much happier. for the record they do not deserve even a 1 star rating. u... read more
Price was right but real poor support so would not buy again. The grill stainless on outside is very good after 4.5 years if you buy the upgraded one. But they lie about any warranty so can’t recommend and the grill does have a lot of hot spots.so not a fan. Now I have internal parts that hold the briquettes that are disintegrating and their warranty says burner covers have 5 years warranty. After a long phone call they said send pictures and then called back and said those are not burner covers and are not covered. I r... read more
My grill and island unit were delivered on 7/13 without the two burner stove top and the double door wine cabinet----without informing me ahead that not all of my unit was going to be delivered. After delivery people had started setup, they then said "by the way, we are short two things on your delivery". follow up customer service has been poor. Have called several times and gotten dates which did not happen. Today they gave me another date at the end of August for my shorts to be shipped to me. Don't buy from thes... read more
This company sucks, the product they sell suck..over priced not a fully outdoor products It went to shit within. 2 yrs... my grill needs replacement, im on my 3rd grille...Customer service is horrendous. Cant get through they do not call back.....Boycott this company !! South Florida Concern
Agree with all of the above, total joke. Bought bar and BBQ set up, was delivered months, ago with no wine refrigerator, no call backs, no delivery, no customer service, an all around scam. Talked to Jacksonville store owner where I bought it and he gave me the typical song and dance. Jacksonville sucker!!!
Buyer Beware! We love our Tiki Bar but customer service for warranty work does not exist. The Refrigerator handles block the outlet plugs. I was told that was a known problem and they were going with a different fridge design, and they would replace them which was not true. The LED lights have two colors backwards they will not correct. My warming rack is completely rusted after 7 months. There warranty does not cover rust and their supposed “Stainless steel” parts. There are also rust spots on the refrigerator doors. I emai... read more
Do not purchase from Paradise grill. I didn't get my product. Really poor customer experience and service.
Frequently asked questions about Paradise Grills
How is Paradise Grills rated?
Paradise Grills has a 4.6 star rating with 1,048 reviews.
When is Paradise Grills open?
Paradise Grills is closed now. It will open tomorrow at 10:00 a.m.
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