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Pace Suburban Bus Service

3.0
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About this business

Pace is one of the largest bus service providers that serves various daily riders in North America. It has fixed-bus routes and more than 600 vanpools and offers the Dial-a-Ride programs. The company has been providing public transportation solutions since 1983. Pace is a division of the Regional Transportation Authority. It also offers paratransit services for individuals with disabilities in Chicago. The company maintains a staff of over 1,000 individuals. Pace s service areas include DuPage, Kane, Lake, McHenry, Will and ... read more

Location details

550 W Algonquin Rd, Arlington Heights, IL, 60005, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.065 reviews
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Jessica's profile image
Jessica 
on Birdeye

8 years ago

I take the 311 bus and it has been considerably late or just isn't coming at all. Acording to PACE it should arrive at Roosevelt and Oak Park at 8:17am and again at 8:32am neither bus came. The next bus was at 8:54am. They really need to get it together. Looking at the tracker only showed 3 buses on the route. Is this normal? 

Rodney's profile image
Rodney 
on Birdeye

8 years ago

Awful service. Just awful. Buses are constantly 4 minutes away but you end up waiting at least 20 minutes. The 223 stops right in front of where I work but i stopped taking it and just drive from the city. Tonight I didnt have a choice and Pace didnt let me down. 25 minutes after leaving the office I was finally on the bus. Bush league company. 

Ruth E.'s profile image
Ruth E. 
on Birdeye

8 years ago

The 2 buses I take home from work are the southbound 331 from Hines hospital and the eastbound 322 at 1st ave and Cermak both suck! At times I have waited more than an hour at the hospital for the 331 to get there. It is ALWAYS at least 20-30 minutes late. When it finally does come, the drivers (especially the women) are bitchy and rude. When I finally do get to 1st and Cermak, I have to wait at least another 20-30 minutes for the eastbound 322, which is always packed and filthy. (Those cloth seats have got to go!) the driv... read more

Dontae's profile image
Dontae 
on Birdeye

8 years ago

Screw Pace. I'm taking Uber from now on. 

Frequently asked questions about Pace Suburban Bus Service

How is Pace Suburban Bus Service rated?

Pace Suburban Bus Service has a 3 star rating with 65 reviews. 

When is Pace Suburban Bus Service open?

Pace Suburban Bus Service is closed now. It will open tomorrow at 8:00 a.m. 

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