Overstock.com Inc

flutterbyenthusia 

on Citysearch

14 years ago

Most Awful Return Process - deceptive and knickle-diming – Not knowing much about Overstock at all, I went ahead and ordered multiples of the same item, but in different sizes, so that I could try them on and get the right size. When the items arrived, I did my trying on and selected the right fit and went about the business of returning the ones that didn't fit. I've done this sort of thing a number of times with various online stores. It's pretty much how I shop now and because most places make it so easy, it's quite pract... read more

Yelena T 

on Citysearch

14 years ago

I got scammed by Overstock where I bought $3K Baume & Mercier watch, which ended up being defective and broke within 2 months. It turns out that overstock is not an authorized dealer nor that the 'limited manufacturer's warranty' advertised on website is valid. Overstock refuses to refund the full price. Such a SCAM! Do not buy anything from Overstock! 

llovreview2010 

on Citysearch

14 years ago

Dishonesty Company (Overstock inc) – Overstock did not honors the price that they made by mistake on the merchandise and they cancelled my order in cold. I was order a Hoover F8100900 Platinum Collection Carpet Cleaner listed on the website with a price of $329.99, minus 10 % discount and $1 shipping, which total come to $279. 99. Two to three days later I received an email from overstock with stated “due to an inventory error we were unable to ship the item.” And my order was cancelled by overstock, under my account. accord... read more

wendy898926 

on Citysearch

15 years ago

Horrendous Return Policy – I recently purchased a coat from Overstock. When it arrived, it was a size to large. I contacted customer service and asked if they could exchange it for a smaller size. They said no, I would have to return it and then order a new one and pay for shipping again. I confirmed with them that as long as they received it within the 30 day return window (the return has to be initiated within 30 days and they must receive it within 45 days) and it was in the original condition with ALL the original packag... read more