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OurBus NYC

3.6

About this business

Location details

11th Av &, W 36th St., W 36th St., New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.650 reviews
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amaresh chaturbedi's profile image
amaresh chaturbedi 
on Google
2 weeks ago

It’s more of a roadside stop than a proper bus station, so don’t expect any facility. However, it's easy to find an Uber or access public transportation from here." 

Natasia DaSilva's profile image
Natasia DaSilva 
on Google
3 weeks ago

Not bad got me to the destination. No major complaints besides the van beinf a little smelly lol 

Hoa Vu's profile image
Hoa Vu 
on Google
a month ago

I saw negative comments, so I was pretty worried. The first one hour went well with clean bus and a nice driver. However, the air conditioner suddenly stopped working. It’s July, so we all heated up inside the bus for 3 hours. That’s the worst bus ever. Felt sorry for the driver and everyone on the bus. Bad company. 

U I's profile image
U I 
on Google
a month ago

I brought a few issues to their attention and was essentially told that I was lying after sharing several images of the aforementioned issues. I wasn’t upset until after I spoke to the horrible customer service, which was obviously not based in the US, so had lots of miscommunication. There’s something to be said about a company that outsources their customer service department to avoid paying minimum wage. 

Easonade's profile image
Easonade 
on Google
a month ago

It should be considered willful endangerment to cram 50+ people in a bus with dysfunctional AC considering the 35C and humid weather. Absolutely abysmal experience. 

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Frequently asked questions about OurBus NYC

How is OurBus NYC rated?

OurBus NYC has a 3.6 star rating with 50 reviews. 

When is OurBus NYC open?

OurBus NYC is closed now. It will open at 9:00 a.m. 

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