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OurBus NYC
- Transportation Services
- New York, NY
About this business
Location details
11th Av &, W 36th St., W 36th St., New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It’s more of a roadside stop than a proper bus station, so don’t expect any facility. However, it's easy to find an Uber or access public transportation from here."
Not bad got me to the destination. No major complaints besides the van beinf a little smelly lol
I saw negative comments, so I was pretty worried. The first one hour went well with clean bus and a nice driver. However, the air conditioner suddenly stopped working. It’s July, so we all heated up inside the bus for 3 hours. That’s the worst bus ever. Felt sorry for the driver and everyone on the bus. Bad company.
I brought a few issues to their attention and was essentially told that I was lying after sharing several images of the aforementioned issues. I wasn’t upset until after I spoke to the horrible customer service, which was obviously not based in the US, so had lots of miscommunication. There’s something to be said about a company that outsources their customer service department to avoid paying minimum wage.
It should be considered willful endangerment to cram 50+ people in a bus with dysfunctional AC considering the 35C and humid weather. Absolutely abysmal experience.
Frequently asked questions about OurBus NYC
How is OurBus NYC rated?
OurBus NYC has a 3.6 star rating with 50 reviews.
When is OurBus NYC open?
OurBus NYC is closed now. It will open on Monday at 9:00 a.m.
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