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OUCU Financial
- Finance
- Athens, OH
About this business
Location details
944 E State St, Athens, OH, 45701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I see yall are doing wonderful things there since the black friday ordeal
Extremely disappointed. I am surprised by the lack of communication regarding my recent auto loan application. As a returning customer who previously had a loan with this bank and paid it off in full, I expected a smoother process. After applying for a new loan, a hard inquiry was performed which lowered my credit score, yet I have received zero follow-up. No one has called with details, interest rates, or even a status update. It is discouraging to see a long-term relationship handled with such a lack of transparency and pr... read more
I have been a customer for over 10+ years. Currently on hold for the 2nd time in an hour and have been waiting over 10 minutes. Every representative is sending me in circles when I do pick up. I’m do disappointed because I used to love banking with OUCU. This has been a disaster and I’m only trying to check on the status of a debit card
Service is not great. I have been hung up on, had calls ignored, and had very poor communication with staff. I'd recommend a different loan servicer, if that's what you're looking for. **EDIT: bad service all the way up to the end. Got my title lien release and they messed up all the paperwork, causing more headaches and multiple trips to the DMV. DO NOT USE THIS COMPANY!!
Frequently asked questions about OUCU Financial
How is OUCU Financial rated?
OUCU Financial has a 2.9 star rating with 81 reviews.
When is OUCU Financial open?
OUCU Financial is closed now. It will open tomorrow at 9:00 a.m.
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