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ORNL Federal Credit Union

4.1

About this business

Location details

103 Washington Ave, Athens, TN, 37303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.115 reviews
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Sarah Holt's profile image
Sarah Holt 
2 months ago

We have our car loan set up to auto draft, and this December they double drafted our payment. Then, once they did adjust the payment, they refused to put it back into our bank account, because it's an external account. They put it into an ORNL account, which we don't have a debit card for, or checks. When I complained about this, they told me that I could just do a transfer. So now I'm having to go out of my way to get our money back, and set up a transfer. Did that. Now they've called and left a message saying that they're ... read more

Rebecca Tillero's profile image
Rebecca Tillero 
2 months ago

Miss my old bank before this one cannibalized it which made this my biggest regret - not closing my account soon enough and being too caught up with school and life. I am on disability income. My previous bank had some kind of overdraft protection to help me keep from overcharging and I never was charged NSF fees. It has been a rough year for me and I get no protection from this bank and the overcharging fee is $15, etc. On a worse month, it can eat everything if you are unintentionally careless and the bank can take advanta... read more

Melissa Wilson's profile image
Melissa Wilson 
4 months ago
Stafford Farms's profile image
Stafford Farms 
a year ago
Jaycie Letner 'Walden''s profile image
Jaycie Letner 'Walden' 
a year ago

Always waiting for the smile wonderful customer service and very understanding and helpful with all names concerning banking and financial matters 

Frequently asked questions about ORNL Federal Credit Union

How is ORNL Federal Credit Union rated?

ORNL Federal Credit Union has a 4.1 star rating with 15 reviews. 

When is ORNL Federal Credit Union open?

ORNL Federal Credit Union is closed now. It will open at 9:00 a.m. 

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