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ORNL Federal Credit Union

2.9

About this business

Location details

215 S Rutgers Ave, Oak Ridge, TN, 37830, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
2.993 reviews
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A's profile image
A 
on Google
3 weeks ago

It takes over 2 business days now for my mortgage payment to withdraw from my own account. All housed within the same place, and they just don't care! It does not even show pending so it doesn't not deduct from my account balance and this stays this way for 5 DAYS!!!!!!!!! WHAT IS WRONG WITH YOU PEOPLE. This is HORRIBLE SERVICE!!!!!!! I should never have to wait 5 DAYS for my mortgage payment to withdraw from the SAME PLACE. ORNL fcu has gone so far downhill and they just don't care. I paid my payment Wednesday, it's Friday,... read more

Kristina stevenson's profile image
Kristina stevenson 
on Google
a month ago

If you are going to schedule maintenence from from 7am to 9am maybe you should get it done in a timely manner now it's down and you say no clue when it will be back up ?? Unacceptable 

Cole Tippins's profile image
Cole Tippins 
on Google
a month ago

Drive thru ATMs are always functional, and service is rarely too slow (In my experience) 

Lyndsey Beeson's profile image
Lyndsey Beeson 
on Google
2 months ago

I’ve banked here for years and used to really love it. This past year has been hard for me and sometimes I get behind but the moment I can catch up I always do and quickly. I’ve had car loans past and present here plus my checking and savings. I was shocked to learn when I got behind on my car payment for the first time ever they locked my bank account up. I got behind again in a job switch and expected my account to lock. I came to deposit a pretty large check today (several thousand) and they went back and fourth on when i... read more

Trevor Daugherty's profile image
Trevor Daugherty 
on Google
2 months ago

Working with Roy Ogle and the team at ORNL Federal Credit Union is always a pleasure. It is obvious that he and his team have the best interest of their members in mind. If you're looking for a dedicated mortgage lender that will keep you in mind, keep Roy in mind! 

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Frequently asked questions about ORNL Federal Credit Union

How is ORNL Federal Credit Union rated?

ORNL Federal Credit Union has a 2.9 star rating with 93 reviews. 

When is ORNL Federal Credit Union open?

ORNL Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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