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ORNL Federal Credit Union
- Credit Unions
- Alcoa, TN
About this business
The 160,000+ members of ORNL FCU account for over $2.0 billion in assets. Our Community Credit Union provides financial services to anyone who lives, works, worships, or attends school in the 16 counties of Central East Tennessee. The Alcoa Branch features a drive thru service with extended hours Monday through Thursday open from 8:30AM - 5:30PM and 8:30AM - 6:00PM on Friday.
Location details
103 Hamilton Crossing Dr, Alcoa, TN, 37701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Samantha at the Alcoa location is wonderful. Not only is she kind and patient but she is also willing to go the extra step to help you.
Every time I have to go to this branch there is an issue. Went in this morning to get new debit cards. I couldn’t get my wife a new card because “she just got a new one a month ago”. Her card information was stolen so we were told it would have to be approved before she could be issued a new card. I received a new card because mine was peeling. The lady gave me a card with the EXACT same information and told me I was good to go. The card apparently still needed to be activated which is not what I was told. The workers at thi... read more
Cora made the experience quick with her professional competence! Lots of paperwork involving an original lien release, and having competent, professional bankers is a must. Thank you Cora!
Most employees at this branch are very nice and professional. Had a problem with my account and sat in an office with a woman but don’t remember her name. She was very entitled and had no customer service skills. I ended up asking for her manager and had a much better experience. Train your employees to be better in all situations or fire them. Entitled and disrespectful employees that act better than the people that basically pay for their services should not have that job.
They make it pretty much impossible to make your car payment. #bebetter
Frequently asked questions about ORNL Federal Credit Union
How is ORNL Federal Credit Union rated?
ORNL Federal Credit Union has a 4.3 star rating with 32 reviews.
When is ORNL Federal Credit Union open?
ORNL Federal Credit Union is closed now. It will open on Tuesday at 9:00 a.m.
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