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ORNL Federal Credit Union

3.6

About this business

Location details

373 S Illinois Ave, Oak Ridge, TN, 37831, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.631 reviews
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Ashley Gamble's profile image
Ashley Gamble 
2 months ago

Worst bank I’ve ever dealt with can’t make a payment always get transferred. Customer service is horrible. No one really cares about you here I mean is this even a real bank such a joke. 

Megan Shipley's profile image
Megan Shipley 
4 months ago

Can't do simple wire transfers without an act of congress. Useless bank and they need to move into the 21st century. Changing banks. 

Bernard Bradley's profile image
Bernard Bradley 
8 months ago

Took care of me and my family’s concerns. Wow! Talk about service with a smile! Went above and beyond to make a situation right for us. Thanks ornl fcu wal-mart oak ridge tn!! 

Netro's profile image
Netro 
11 months ago

Not this specific branch: Overall, I'm disappointed with how this company has changed to make it more difficult for people to get the answers and help they need without jumping through your "security" hoops. Every time I have issues with my account, I'm given the run around and asked for information I don't have. This is now the THIRD time fraudulent activities have been ignored over your "security protocols". Can't live chat, only an AI bot on the phone, and even if you give ALL relevant identity information, unless you hav... read more

Renee Maness's profile image
Renee Maness 
11 months ago

Frequently asked questions about ORNL Federal Credit Union

How is ORNL Federal Credit Union rated?

ORNL Federal Credit Union has a 3.6 star rating with 31 reviews. 

When is ORNL Federal Credit Union open?

ORNL Federal Credit Union is closed now. It will open at 10:00 a.m. 

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