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Ornament Shop

2.5

About this business

Specializing in: - Financial Planning Consultants - Accountants-Certified Public - Financial Services - Accounting Services 

Location details

28457 Ballard Drive, Lake Forest, IL, 60045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
2.532 reviews
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mel barrett's profile image
mel barrett 
a week ago

Do not order from this company!!!!!! They sent the completely WRONG custom ornament, which means some else also got disappointed this year as well. (So sorry to whoever ordered “my first car”-I got yours). Customer service was non-existent. They claimed they would re-make my order, but I heard nothing for days and inquired again. At first, they said it was in production, but then 30 minutes later, cancelled my order. They claimed they were SUDDENLY out of my style of ornament (basic round). Imagine a company who only does on... read more

Kate Webb's profile image
Kate Webb 
a month ago

DO NOT order from this company. They will charge you for personalized ornaments but deliver you a basic blank ornament. Attached are photos of what I was promised vs what I received. 

Lisa Sumby's profile image
Lisa Sumby 
a year ago

I placed an order on 12/6 paid extra to have it delivered by 12/18 today is 12/22 I still have not received my order. I have emailed the company 3 times and have had no response. I will now go to my CC company and file a dispute . 

Anonymous's profile image
Anonymous 
a year ago

I placed an order on 12/6 paid extra to have it delivered by 12/18 today is 12/22 I still have not received my order. I have emailed the company 3 times and have had no response. I will now go to my CC company and file a dispute . 

Richelle Bock's profile image
Richelle Bock 
a year ago

Placed an order and immediately realized I inverted two letters. Emailed them immediately and was told there was nothing they could do. I find that incredibly hard to believe. I should have read up on their terrible customer service first. 

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Frequently asked questions about Ornament Shop

How is Ornament Shop rated?

Ornament Shop has a 2.5 star rating with 32 reviews. 

When is Ornament Shop open?

Ornament Shop is closed now. It will open at 8:00 a.m. 

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