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Orchard Villa Retirement Community

2.3

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Location details

1955 Valley Farm Rd, Pickering, ON, L1V 3R6, Canada

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2.357 reviews
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Pam Crosby's profile image
Pam Crosby 
on Google
2 months ago

We will all have different opinions about the care given our loved ones, and of course that is our prerogative. I can say that in the 10 years that my Mom was a resident at Orchard Villa, there was never a conversation that I felt could not be had with Management and Staff about her care. I always felt that conversations were collaborative and when she was in Palliative Care, the support was unquestionable …she passed away April 2025 and I am thankful for the time she had in an environment that supported the residents as a c... read more

Rachelle Dial's profile image
Rachelle Dial 
on Google
2 months ago

My mother's toes are black and infected and no one can tell me why. MY MOTHER IS DIABETIC!!. I am astonished of the lack of care my mother receives. She has been left in a bed wet and unchanged. Her laundry goes missing so now I have to spend even more money on traveling back and forth and pay to do her laundry. This place is a joke. I called The Ministry Of Long Term Care and an investigation will be done. I want my mother out of there. 

Kristian Rabuya's profile image
Kristian Rabuya 
on Google
3 months ago

Caring and professional staffs . Thank you for your support  

Pamela Bulayungan's profile image
Pamela Bulayungan 
on Google
3 months ago

They have been incredibly welcoming, with highly responsive and approachable staff. The environment is comfortable, and every effort is made to ensure everyone feels included and at home. 

Susan Fisher's profile image
Susan Fisher 
on Google
8 months ago

Avoid at All Costs! This is by far the most horrific workplace and facility I have ever encountered. The level of resident neglect and abuse is beyond words. It’s heartbreaking to witness, and absolutely nothing is done to address it. The head person at the Home is complicit, enabling a culture of disrespect, disregard, and blatant indifference toward the residents’ well-being . The work culture is toxic to the core. There is zero support for employees, rampant favoritism, and constant backstabbing. Management sets the tone,... read more

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Frequently asked questions about Orchard Villa Retirement Community

How is Orchard Villa Retirement Community rated?

Orchard Villa Retirement Community has a 2.3 star rating with 57 reviews. 

When is Orchard Villa Retirement Community open?

Orchard Villa Retirement Community is open now. It is open 24/7. 

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