Optimal Body - South Kensington, MD

Bridget M. 

on Birdeye

2 years ago

Can I give them zero ???? One star is too generous. This company preyed upon me during the pandemic, refused to allow me to cancel services , said I signed a contract . I signed a contract for services to be performed in person not on the phone. The products don't work, the diet does not work, the redline sessions offered 6 months after they were supposed to begin did not work. This company is only interested in ripping consumers off and reporting to the credit bureau when you tell them you are not paying for services recei... read more

DeLinda A. 

on Birdeye

3 years ago

If I could give this company a negative number I would. I signed up for this program after watching their impressive marketing video. Before I signed up for the plan, I explained to the person on the phone that I have severe food allergies, and I even gave them the long list of what they are. I was assured that I would be able to follow and be successful on this plan. I signed up right after the pandemic started, so I could not go into the offices for any of the bloodwork advertised or weigh ins, that part of the plan I neve... read more

bridget m. 

on Birdeye

3 years ago

I unfortunately don’t have a positive experience to report using Optimal Body . Firstly , I never wanted a virtual experience to lose weight . The pandemic hit right after I signed up for services which left me in a huge bind . The contract I signed did not indicate my services would be virtual. You cannot lose weight virtually, it’s totally impersonal , services are just not the same . Don’t waste your money with this company ! They provided zero compensation, discounts etc... for moving their services to a virtual platfo... read more