Optima Lender Service's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Optima Lender Service

2.3

About this business

Location details

4640 Richmond Rd, Cleveland, OH, 44128, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.36 reviews
Select a rating
dorothy williams's profile image
dorothy williams 
on Google
3 years ago
Sheri Elaine's profile image
Sheri Elaine 
on Google
6 years ago

Do not use this company under any circumstance. That are unprofessional, unorganized, incompetent and incapable of getting anything done in a timely manner. They screwed up the closing on my business almost causing the seller to walk away. Optima was made aware of the extreme importance of closing on 2/15 yet they took their time and we ended up missing that closing date. They took a whole day to send me the final figures to wire which cost me another day. The next day I showed up at the bank at 10am to wire the money which ... read more

j el's profile image
j el 
on Google
7 years ago

Awful experience!! Quicken Loans used this company to get documents signed for the closing on a house I purchased. Because their title company is located in Michigan, they had to utilize an Ohio company to get the documents signed for the loan. The closing coordinator explained that her company closes all the Quicken Loans cases in the area because the "CEO of her company and Dan Gilbert are friends." The closing coordinator was unprofessional and disorganized. There were papers everywhere and she was visibly flustered. The ... read more

Helen Bowers's profile image
Helen Bowers 
on Google
7 years ago
swampbri's profile image
swampbri 
on Google
8 years ago

Trying to understand how this company stays in business?!? I've closed a dozen or more loans in my lifetime and I've never seen this kind of incompetence and unresponsiveness!! STAY AWAY!! Unfortuantely Google doesn't allow ZERO stars. 

View all google reviews

Frequently asked questions about Optima Lender Service

How is Optima Lender Service rated?

Optima Lender Service has a 2.3 star rating with 6 reviews. 

When is Optima Lender Service open?

Optima Lender Service is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com