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4640 Richmond Rd, Cleveland, OH, 44128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Do not use this company under any circumstance. That are unprofessional, unorganized, incompetent and incapable of getting anything done in a timely manner. They screwed up the closing on my business almost causing the seller to walk away. Optima was made aware of the extreme importance of closing on 2/15 yet they took their time and we ended up missing that closing date. They took a whole day to send me the final figures to wire which cost me another day. The next day I showed up at the bank at 10am to wire the money which ... read more
Awful experience!! Quicken Loans used this company to get documents signed for the closing on a house I purchased. Because their title company is located in Michigan, they had to utilize an Ohio company to get the documents signed for the loan. The closing coordinator explained that her company closes all the Quicken Loans cases in the area because the "CEO of her company and Dan Gilbert are friends." The closing coordinator was unprofessional and disorganized. There were papers everywhere and she was visibly flustered. The ... read more
Trying to understand how this company stays in business?!? I've closed a dozen or more loans in my lifetime and I've never seen this kind of incompetence and unresponsiveness!! STAY AWAY!! Unfortuantely Google doesn't allow ZERO stars.
Optima Lender Service has a 2.3 star rating with 6 reviews.
Optima Lender Service is closed now. It will open tomorrow at 9:00 a.m.
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