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Ooma
- Telecommunications
- Sunnyvale, CA
About this business
Location details
525 Almanor Avenue #200, Sunnyvale, CA, 94085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought this as a home phone alternative to getting my daughter a smart phone. Device simply does not work and their customer service is torture. They had me buying multiple phones to try and spending hours cycling the power - unwilling to admit their device/software is what doesn’t work. They seem completely unconcerned with the fact that it doesn’t actually make or receive calls. Forget the money, the patient hours of time I spent on the phone with them over WEEKS for something that never worked is maddening. Save your sa... read more
Technically a great idea. But execution is questionable . System doesnt work properly. I'll save my money.
Ooma has been my phone service for nearly six years. When I began working remotely, my employer required I provide a phone for customers to contact me in my home office. I did some research and decided Ooma was the way to go. I've never regretted that decision. I get an excellent, low cost, dependable service. I've never had any issues with the service and no dropped calls, nothing. I didn't even realize until I started writing this review that Ooma has probably been one of the best decisions I've ever made. I would recommen... read more
This company is a scam. I got their service and it never worked right. The only calls I could get were scam calls from India because they sold my number to them. I called and requested the service be canceled and they ignored me and kept trying to talk me out of canceling. I called back again to cancel and the same thing happened where they refused to do anything.
Ooma seems like a project by some high school students. Some parts work well some parts don't work at all. They really don't know what they're doing but an A for effort for high school students. In the real world of trying to run a business, the company is garbage. Find another provider.
Frequently asked questions about Ooma
How is Ooma rated?
Ooma has a 3.8 star rating with 318 reviews.
When is Ooma open?
Ooma is closed now. It will open on Monday at 9:00 a.m.
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