Onsen Retreat and Spa

Emily Knobel 

on Google

3 weeks ago

Such a beautiful and relaxing experience at the Onsen. The massage was amazing - so calming, professional, and exactly what I needed. The staff were lovely and attentive, and the whole place felt peaceful and luxurious. I would highly recommend to anyone looking for a relaxing massage or beauty treatment, I will definitely be booking in for a facial next! 

Georgia Dowie 

on Google

10 months ago

We have been coming for years! Every year we have looked forward to this bit of our trip. Aug 2025 the place was filthy. The showers have build up on the walls and floor and floor waste filled with hair. No moisturizer, no face towels. Towel bins filled with over 30 towels… none of the things you would expect for the price. Onsen is thick with Chlorine. 

Kylie Fisher 

on Google

10 months ago

To pay $55 per person was ridiculous! The outside bath was lovely for my muscles, however they never clean it and whilst trying to relax saw clumps of hair, band aid, paper napkin and other rubbish near my head outside the rocks. People had kids in there talking the entire time, someone took my fresh clean towel & the women's showers are so feral and need new grout and silicon. No one emptied the dirty water cups, so nothing to use to drink water. Enjoyed the muscle recovery but waaaaaaayyyyy too expensive to not have staff ... read more

Phyo Phyo Khine 

on Google

10 months ago

Both onsen and deep tissue massage with Meagan were good. But one thing to take into account is the onsen is unisex. Will definitely come back.