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OneTrust Home Loans

2.9

About this business

The Encino branch is led by Branch Manager Tammy Karaba. Tammy has been in the mortgage industry for over 25 years and has been a licensed loan officer since 1999. The unique value Tammy brings to her clients and referral sources is her keen ability to communicate in a timely manner to eliminate any customer worry, share her extensive industry knowledge to empower others, and offer an exceptional customer service experience by ensuring her clients are well informed of their financing options. 

Location details

16501 Ventura Blvd #400, Encino, CA, 91436, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.97 reviews
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Daniel Mejia's profile image
Daniel Mejia 
on Google
a year ago

I called for information over a 1 1/2 years ago. Tim Potempa refuses to remove me from his call list. Will stop calling and texting only to begin a couple months later. 

Maria Catarina Rodrigues's profile image
Maria Catarina Rodrigues 
on Google
a year ago

Stay away from them! Their name should be “NO ONE TRUST”. They transformed our experience to buy a house- that should be super cool, in something absolutely frustrating and infuriating! We have e-mails from them saying “I’m sorry…”,…, on every step of the process. Not professional AT ALL. Because we already have the process started we didn’t want to give up, which I regret a lot! They change the numbers like you change your t-shirts. Nonsense explanations, every time a different request. Please don’t! Ready, research and Bel... read more

Carlos Orellana's profile image
Carlos Orellana 
on Google
a year ago

Zillow Referred us to this Lender. Looked and felt promising at fist communication broke down once we had to get our credit up a bit and just left us reaching out to communicated with them. It should be the other way around thousands of dollars involved would you think. It in their best interest financially. Anyways hit or miss experience here. Didn't get past the upload of documents and ended there. 

Andre E's profile image
Andre E 
on Google
2 years ago

Unprofessional and poor knowledge. Tammy does not have any knowledge of loan processes and regulations. She ran my credit without my consent nor without receiving a written contract from me. Even the Corporate phone service said she is incompetent for her lack of knowledge regarding credit reports. HomeLoans you lost business because Tammy is unqualified to be running operations. As well as, running credit checks without authorized consent. 

Lorena Calderon's profile image
Lorena Calderon 
on Google
3 years ago

As a Real Estate agent you always want to have the best team on your side to help our clients, and Tammy is the best! Always a pleasure working with you , your work ethics , communication, and getting things done in a timely manner is exceptional! Thank you Tammy! 

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Frequently asked questions about OneTrust Home Loans

How is OneTrust Home Loans rated?

OneTrust Home Loans has a 2.9 star rating with 7 reviews. 

When is OneTrust Home Loans open?

OneTrust Home Loans is closed now. It will open tomorrow at 8:00 a.m. 

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