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OneMain Financial

3.9

About this business

Location details

9821 Northlake Centre Pkwy Suite E, #E, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.956 reviews
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Bob S.'s profile image
Bob S. 
7 years ago

Applied on line the night before and they called and texted Bauchi shortly after opening the next morning. Thing was I was already on my way in. They took me without an appointment and couldn’t nave been nicer. Christopher Maurice, the manager got things started and I came away with much more money than I asked or thought I qualify for ! Zoe I helped finish the process and is worth the price of admission !!! She is great. All in all a great experience and I highly recommend them !!! Great work Folks. Thanks !! 

Heather D.'s profile image
Heather D. 
7 years ago

Predatory lenders. Unethical business practices. You will repay double what you borrow, if not more. That's not helping anyone but the sales person's commissions, which is why they call you daily to get you to come in and sign for a loan. I told her off. You should too. 

Beverly E.'s profile image
Beverly E. 
8 years ago

Great service and very personable second to none and it was surprisingly fast and simple. I loved the service! 

Misty D.'s profile image
Misty D. 
8 years ago

Applied online and got an approval. On the application, I entered my social security number, my birthdate, and all other personal information they requested. The email said to stop in and have my money as soon as today. Told me what I would need to bring in, ( check stub, I.D., etc). They called me the next day and wanted to get my approval to run my credit. I didn't see any reason not to, since according to the email, I had already been approved. They called me back a couple hours later and told me that they could NOT appro... read more

Greg S.'s profile image
Greg S. 
9 years ago

We will be reporting this business to the OCC. horrible ethics really quick to answer the phone so they can take an application and run your credit. They lure you in with lies on how you will be approved and its all a lie and per one of their high ups the more the applications they take the better it looks for the business. But they do not care about the consumers and how this will hurt them with a hard inquiry on credit this is abusive lending methods and extremely deceptive. They cant even have the courtesy to call you to ... read more

Lisa D.'s profile image
Lisa D. 
9 years ago

First of all, if you receive an offer in the mail, don't take the bait. My father took out a loan with these people in 2012. He has never missed a payment. He received an offer in the mail stating that they would like to refinance his loan for a better rate and payment. He called and Spoke with the Lancaster branch who approved him for the refinance plus a little more money that He needed to fix his roof. The payment was gonna be almost 100 bucks cheaper and the interest rate went down considerably. However, he received a ca... read more

Terri C.'s profile image
Terri C. 
9 years ago

Got a loan through Thomasville office. Paid every payment on time and actually paid it office really early. One Main LOST the title to my truck. Kept ttellin me the state had my title. Had the tag office check with the state. The state NEVER had my title and One Main never even was on the title as the lien holder. Made severalmattempts to call and talknwith someone about this and was told eachntime HE was not in the office that he would call me back. Never got a call back. Finally had to call corporate and explain what was g... read more

Andrea G.'s profile image
Andrea G. 
9 years ago

Poor customer service and professionalism. My point of contact was Jeff and I never received a call back. I called the next day and he was unavailable. I was told that I would receive a call back that day and here it is 5 days later with no return call. 

Christine H.'s profile image
Christine H. 
10 years ago

I got accepted for a loan here but I have never been treated so horrible. The girls working there are the rudest most condescending employees at a bank I have ever met. Highest APR I was offered as well. I had to decline because of the poor customer service and highest rates. I would not ever go there to get a loan. 

Frequently asked questions about OneMain Financial

How is OneMain Financial rated?

OneMain Financial has a 3.9 star rating with 56 reviews. 

When is OneMain Financial open?

OneMain Financial is open now. It will close at 5:30 p.m.  

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