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1335 Gail Gardner Way, Prescott, AZ, 86305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bank does not handle customer PII in accordance with PCI compliance. They asked me to provide my credit card number (for balance transfer) in plain text over email which is a violation of PCI compliance. I asked why this happened and for follow up, but never received a proper response. I will be revising this review as I have submitted reports to the National Credit Union Administration. I have also escalated to OneAZ directly since this credit union failed to provide data deletion confirmation after insecure handling of my ... read more
This branch has fallen apart because of new management… The current branch manager Kirt has caused this location to be slower than ever hopefully they hire someone else soon
I met with my representative Delaney to set up a new account at OneAZ and she was absolutely incredible! She was so knowledgeable and kind. I’d highly recommend looking into this establishment.
There were at least 9 people in line plus multiple people walked away as they came in and saw the line and only one teller working the lobby…one was just standing behind the doors and the other guy was working the drive through…just think things could be improved. I am a pretty patient person and there is no need to stand in line for over 30 minutes to do my banking.
Never enough tellers. Always a line. I have two business accounts, the teller is never prepared for coin. there should be one designated teller for businesses with coin in draw.
OneAZ Credit Union has a 4.9 star rating with 643 reviews.
OneAZ Credit Union is closed now. It will open on Monday at 9:00 a.m.
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