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One Source Federal Credit Union

3.2

About this business

Since 1937, One Source Federal Credit Union has grown from 10 telephone company employees to over 12,000 members. And since that time, we remained focused on the credit union philosophy of "People Helping People." With locations in El Paso, Texas and Las Cruces, New Mexico, One Source FCU is here to help you with all your Life's Choices. If you're looking to buy a new or used car or need extra cash for your daughter's quince we have the loan foryou. Need to save money for college tuition and books or next year's family vacat... read more

Location details

8870 Gazelle Drive, El Paso, TX, 79925, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 5:00 p.m.
Tue9:30 a.m. to 5:00 p.m.
Wed9:30 a.m. to 5:00 p.m.
Thu9:30 a.m. to 5:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.259 reviews
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German A.'s profile image
German A. 
3 years ago

This bank has been increasing my monthly payments, suppousely for not having insurance on it, with out notice. Despite of making the payments and contacting their managers **** *** ***** whom never had the courtesy to even say good morning or provide their last names for proffesionalism. It is so humiliating that despite the fact the insurance agent had to contact the bank multiple times to provide them with proof of insurance, the just continued increasing the monthly payments I pay them $ 465 not missing a payment they rep... read more

Business response:

Mr. A*******, we would like the opportunity to respond ** **** ***************In regards to your insurance coverage, there was a lapse of not providing insurance which caused your payment to increase. The explanation given by our rep's advised you of the changes and advanced charges. Notifications of the payment increase, for not having insurance, were sent out to our entire membership to which One Source FCU is not required to ask for a signature for any such changes. Additionally, One Source FCU has continually assisted wi... read more

Frequently asked questions about One Source Federal Credit Union

How is One Source Federal Credit Union rated?

One Source Federal Credit Union has a 3.2 star rating with 59 reviews. 

When is One Source Federal Credit Union open?

One Source Federal Credit Union is open now. It will close at 5:00 p.m.  

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