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Once Upon A Dress

3.3

About this business

Once Upon A Dress is located at 2160 Main St Ste C, Madison, MS. This business specializes in Formal Wear & Tuxedos. 

Location details

2160 Main St, Ste F, Madison, MS, 39110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.329 reviews
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Nichole T.'s profile image
Nichole T. 
a month ago

If I could give this store zero stars I would. I went there on a Tuesday to look for a dress and I found a dress which fit like a glove. I was suppose to come back that Thursday for alterations if any were needed, but I knew I didn't need any because the dress I tried on on Tuesday fit perfectly. On Thursday I come back and try the dress on again and I notice that it did not fit me like it did on Tuesday due to the dress being a different size. I told them about the size mistake and instead of them telling me that they sold ... read more

Shawn Carvan's profile image
Shawn Carvan 
9 months ago

Worst customer service ever !!!! We were in your store on Saturday , and we were not ask to be helped by not one single person . There were at least 3 young girls and one older lady working that day. Noone offered there assistance or ask if we needed help. They just stood around and looked at us . The older lady walked around me several times and ignored me. Never spoke to me or my husband . There was another customer trying on dresses and they made sure to assist her. They pulled the dresses for her to try on, assisted her ... read more

Mary Allbritton's profile image
Mary Allbritton 
10 months ago

Customer service was severely lacking…. 

Ashley Pecanty's profile image
Ashley Pecanty 
a year ago

Best customer service I have ever experienced at a dress shop. They went above and beyond to find the size in the dress my daughter wanted. This will be our #1 dress shop from now on. 

Roshandra McGloster's profile image
Roshandra McGloster 
a year ago

Thank you for your help and prompt service. With raising 3 socially active daughters, you will definitely see me again. Camden was a great help! Thank you! 

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Frequently asked questions about Once Upon A Dress

How is Once Upon A Dress rated?

Once Upon A Dress has a 3.3 star rating with 29 reviews. 

When is Once Upon A Dress open?

Once Upon A Dress is open now. It will close at 6:00 p.m.  

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