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Omnidesk
- Retail
- West Melbourne, VIC
About this business
Location details
400 Dynon Rd, West Melbourne, VIC, 3003, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | Closed |
I've had my Omnidesk since '22 and have not regretted my purchase for even a moment since then. The quality of the build is outstanding and the look premium. I'm leaving this review only now because I had need to speak with the customer service team about a minor technical issue however Haley was not only extremely prompt and personable, she managed to solve the issue with some remote trouble shooting amazingly fast.
Bought a desk that works great. Thought I had an issue with the lights turns out I just didn’t do something properly. The online help were amazing and fast to reply. 100% recommend!!!!!
This business refuses to take any form of accountability for consumer issues. They also don’t honour the 100 day trial period. Long story short I purchased a desk at the start of the year and to my surprise the desk has cheap varnish on it that is spotty in parts of the desk - I emailed them as soon as noticed it (within the 100 day period) they offered me a measly $170 out of a $1200 purchase or a different table top. I refused this offer due to the table top I purchased was no longer in stock and that’s the one I wanted. O... read more
Great desk and gadgets that come with it. Easy to install. The only down side was I bought a set of draws that don't fit on the Aspire range. My bad!!
If I could give zero stars, I would. The after-sales service from OmniDesk (Aftershock PC) has been an absolute nightmare. It's now been over 2.5 months of frustration, endless follow-ups, and complete lack of accountability. Their representative, Hayley, has been dragging the process with no clear resolution, barely responding to emails, and offering no proper customer support. They even sent the replacement item to the wrong address, causing unnecessary delays, only for us to receive a completely irrelevant part that had n... read more
Frequently asked questions about Omnidesk
How is Omnidesk rated?
Omnidesk has a 4.6 star rating with 482 reviews.
When is Omnidesk open?
Omnidesk is closed now. It will open at 12:00 p.m.
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