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Olympia Sports
- Sporting Goods
- Hornell, NY
About this business
Location details
1000 NY-36, Ste 102, Hornell, NY, 14843, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor customer service. I came in search of a new pair of running shoes but nobody even spoke a word to me in the 15-20 minutes I was in the store....and I was the only customer in the entire store! I saw 2-3 workers at one point and they stood in a group talking to each other my entire visit. I’ve worked for this company in the past so I know the rules and procedures for any and all that step foot through the door and I was appalled at the lack of service. On my own, I found a pair I was interested in but chose to pass ... read more
Business response:
Hi Kate – thank you for taking the time to share your recent experience in our Hornell store. Sorry we are just getting back to you. On behalf of Olympia Sports, I humbly apologize for the unacceptable service you received in this location. Please be assured we take these matters very seriously – your experience has been communicated to our District and Regional Sales Managers who will take the appropriate action and provide additional training to all employees of this location at once. If you care to provide us with your em... read more
Very poor customer service. I came in search of a new pair of running shoes but nobody even spoke a word to me in the 15-20 minutes I was in the store....and I was the only customer in the entire store! I saw 2-3 workers at one point and they stood in a group talking to each other my entire visit. I’ve worked for this company in the past so I know the rules and procedures for any and all that step foot through the door and I was appalled at the lack of service. On my own, I found a pair I was interested in but chose to pass ... read more
Frequently asked questions about Olympia Sports
How is Olympia Sports rated?
Olympia Sports has a 3.8 star rating with 50 reviews.
When is Olympia Sports open?
Olympia Sports is closed now. It will open at 9:00 a.m.
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