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37 S River St, Aurora, IL, 60506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 8:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Nansi was very helpful on a question on my debit card. Thank you very much.
The lady I spoke with, Gina, was very helpful, patient and professional. She would get five or ten stars; but getting through to human beings and wanting to accomplish something without using a website would be nice. Businesses seem to want to steer clients to websites - is that because they don't want to have too many employees that can be useful but cost money. Gina made it worthwhile but before Gina I was about ready to take my business elsewhere.
This bank is the best! Never had an issue with anything. Quick response from staff thru the portal is one of my favorite features of online banking. I would recommend this bank to family and friends. Nina is a lifesaver for whatever questions or concerns you may have.
Connie was very quick and efficient in getting my card verified. I was done with the call in under 3 minutes!
Old Second National Bank has a 4.8 star rating with 1,431 reviews.
Old Second National Bank is open now. It will close at 5:00 p.m.
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