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Old Navy
- Clothing Rental
- Albany, OR
About this business
Location details
Old Navy, 2189 14th Ave SE, Albany, OR, 97322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 9:00 p.m. | |
| Tue | 9:30 a.m. to 9:00 p.m. | |
| Wed | 9:30 a.m. to 9:00 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 9:00 p.m. | |
| Sat | 9:30 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They do not accept defective merchandise. They said that once it is washed it is considered damaged. Seams should not be ripping after one wash. The quality of their product has gone way downhill, and the employees hardly heard me out. Called online customer support and they were much more help. Avoid this store like the plague.
It's been a while since I've been to am Old Navy. The fitting room staff was amazingly kind, helpful, and cheerful. They helped me locate half a dozen pairs of jeans in my size and tall. At the counter Connor was super helpful and cheerful. He suggested and I applied for an ON card which was accepted over night. Connor explained how I could come back with my card and have prices adjusted with the ON card. Gary, manager, helped me with the price adjusting. He is the best.
Horrible customer service. We purchased some pants and attempted to return them within 30 days. The cashier said it had been 30 days and the "system said so". Welp, who are we to argue with a computer! No alternative resolution, no apologies, nothing. Won't be spending another cent at this location. Hope it was worth it, Albany Old Navy!
Frequently asked questions about Old Navy
How is Old Navy rated?
Old Navy has a 3.9 star rating with 356 reviews.
When is Old Navy open?
Old Navy is open now. It will close at 9:00 p.m.
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