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1000 Industrial Dr, P.O. Box 431, Nashville, TN, 37138, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have banked with OHCU for over 15 years, specifically the Greenbrier Branch. When I opened my account they had me add a beneficiary to the account and it came with a policy for $2,000. My husband named me his beneficiary as I did him when opening our account. Upon his passing they knew nothing of the beneficiary or the insurance policy and allowed another family member to close his account. When my grandfather passed away, the person he had requested to be as his beneficiary disappeared off his account and another family m... read more
Business response:
Jessica, We are sorry you have had this experience. Your statement above is being forwarded to the appropriate departments for review so that we might be able to get to the bottom of this issue and verify the information you provided. Thank you for bringing this to our attention. ~ OHCU Marketing Team
Since I have opened my account at Old Hickory Credit Union about 2 years ago, it has been one thing after another. I went in the first couple times and transferred money from one credit union to this one to pay pay bills. No worries, they were great about it. Then, suddenly the rules changed and there was a fee. Then every time I would go to cash a check or deposit, there was always an issue and I needed to go inside. The customer service has always been subpar. After going to ****** Bank & Trust, and setting up an account, ... read more
Old Hickory Credit Union has a 3.9 star rating with 154 reviews.
Old Hickory Credit Union is closed now. It will open at 8:00 a.m.
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