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OCCU | Oregon Community Credit Union

2.5

About this business

Hi. We're OCCU, a member-owned, not-for-profit financial cooperative located in Oregon and Washington. That means, as a member, you are OCCU too. And together, we're a force for good. We follow the credit union philosophy of people helping people. Unlike a traditional bank, we're not beholden to shareholders. Our profits are invested right back into our members, our operations and the communities we serve. That results in: • Fewer and reduced fees. • Increased savings rates. • Lower loan rates. • Exceptio... read more

Location details

150 Gateway Blvd, Cottage Grove, OR, 97424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.56 reviews
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Jan Ogsbury's profile image
Jan Ogsbury 
on Google
a week ago

I rent a post office box so that my mail will not be delivered to my home address. My home mailbox is in a row of them on a well traveled street in a town where mail theft is frequent. I was not happy to find my tax statement in my street mailbox instead of my post office box. I was assured that the problem was being fixed. Fast forward. In the past five days I have received another four pieces of mail from OCCU in the street mailbox. Two are the same notice, along with the full account number. The notices are information ch... read more

Jan Ogsbury's profile image
Jan Ogsbury 
on Google
a month ago

I’d give 5 stars if they’d stop sending mail to my street mailbox instead of using my mailing address which is secure in a post office box. It has only happened twice but it is two times too many. The first time it happened I called about it and I was told that it did in fact go to my P.O. Box. Upon my insistence that it be looked into since that was not true, it was, and I received an apology. Now I discovered my 2024 Interest Income Statement in the street mailbox, with the last four digits of my SSN, my account number, an... read more

spencer zimmerman's profile image
spencer zimmerman 
on Google
2 months ago

Their atm took 850$ of my money I was attempting to deposit. when I went in to ask for help the employees said “sorry there’s nothing we can do, have a nice day” they offered zero assistance in anyway in solving said issue. Very unhelpful employees 

Matt Bowman's profile image
Matt Bowman 
on Google
2 months ago

Long hold times and they are always sorry but can not fix it along with very rude!! I have been here since 2006 and will be closing and moving to selco 

Charlie Persson's profile image
Charlie Persson 
on Google
7 months ago

OCCU is great! 

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Frequently asked questions about OCCU | Oregon Community Credit Union

How is OCCU | Oregon Community Credit Union rated?

OCCU | Oregon Community Credit Union has a 2.5 star rating with 6 reviews. 

When is OCCU | Oregon Community Credit Union open?

OCCU | Oregon Community Credit Union is closed now. It will open at 9:00 a.m. 

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